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received failure with description 'Denied!'

Posted: 2020-06-22 14:29
by prop.dees
Hello, I am having some kind of trouble downloading completed files back to my computer, I get this error message: [destination]/[File Name]: open for read: received failure with description 'Denied!'
Error: File transfer failed

see attached photo

Any idea as to why this is happening and how to fix this?
Screenshot (4).jpg
Screenshot (4).jpg (86.47 KiB) Viewed 425 times

Re: received failure with description 'Denied!'

Posted: 2020-06-22 18:59
by botg
You appear not to have permission to download these files. Contact your server administrator to request permission.

Re: received failure with description 'Denied!'

Posted: 2020-06-22 19:08
by prop.dees
server administrator?
as in "their server" or "my server"? I am just online in my house, I AM the server admin, haha.

Re: received failure with description 'Denied!'

Posted: 2020-06-22 20:22
by prop.dees
I'm sorry, what do you mean by "contact your server administrator", I don't know what that means or how it translates to my "operation" I have going on here... I know that it is an issue with FileZilla, because I have an assistant who is in a different country who usually does this for me, and its showing the same thing on her computer...

Re: received failure with description 'Denied!'

Posted: 2020-06-22 22:05
by boco
It's not an issue with FileZilla, but with the SFTP server you are connecting to. Are you in control of that server?