Large file transfer fails, any alternative solutions?

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Post Reply
Message
Author
Technologymakingmepsycho
500 Command not understood
Posts: 2
Joined: 2020-07-22 21:37
First name: Mark
Last name: Scott

Large file transfer fails, any alternative solutions?

#1 Post by Technologymakingmepsycho » 2020-07-25 04:42

Once a month I would like to upload a video of our educational meetings. Once edited, these videos are always over 4GB and are saved as an MP4. I have all but given up on finding a solution to upload a 4GB mp4 video file to our website. We have a shared web hosting account and our host agent is Hostinger. I am a Noob novice at FTP and find there are more tentacles than an octopus as to what could be wrong.

Using passive mode with active as fall back, explicit FTP over TLS the upload speed average is 288kiB/s and the file always terminates around 1GB or just short of an hour by seconds, and instead of resuming where it stopped then starts over at the beginning. No timeout errors are generated. My associate and I have installed Filezilla and two other FTP clients on 3 different home networks and four different computers and all have the same result. Filezilla Network wizard passes the tests. I have enabled port forwarding on our routers, tried various configurations on the clients and tried to find any settings in windows firewall or defender, examined the NIC, turned the NAT off on our DSL modems, shut the windows firewalls off and all result in no joy. I can transfer successfully if the file will transfer under an hour. Hostinger states the problem is not on their end.

I can upload the video to my google drive without using an FTP client. So will Filezilla Pro allow transfer from my google drive to our web site public folder?
If not is there a way to split an mp4 video file into multiple files less than 1GB before uploading then transfer the split files via FTP and reassemble once on the server?

The log of my last transfer attempt follows

It is so easy a caveman could do it, NOT

Frustrated in Colorado

21:17:03 Status: Connecting to 2.57.89.195:21...
21:17:03 Status: Connection established, waiting for welcome message...
21:17:04 Status: Initializing TLS...
21:17:04 Status: Verifying certificate...
21:17:04 Status: TLS connection established.
21:17:05 Status: Logged in
21:17:05 Status: Retrieving directory listing...
21:17:06 Status: Directory listing of "/" successful
21:17:26 Status: Starting upload of E:\PPCF_2020_06_13_meeting_720P.mp4
21:17:32 Command: PASV
21:17:32 Response: 227 Entering Passive Mode (2,57,89,195,139,132).
21:17:32 Command: STOR PPCF_2020_06_13_meeting_720P.mp4
21:17:32 Response: 150 Opening BINARY mode data connection for PPCF_2020_06_13_meeting_720P.mp4
22:17:04 Error: Connection closed by server
22:17:04 Error: File transfer failed after transferring 999,030,784 bytes in 3572 seconds
22:17:04 Status: Connecting to 2.57.89.195:21...
22:17:04 Status: Connection established, waiting for welcome message...
22:17:05 Status: Initializing TLS...
22:17:05 Status: Verifying certificate...
22:17:05 Status: TLS connection established.
22:17:06 Status: Logged in
22:17:06 Status: Starting upload of E:\PPCF_2020_06_13_meeting_720P.mp4
22:17:06 Status: Retrieving directory listing of "/"...
22:17:06 Command: TYPE I
22:17:06 Response: 200 Type set to I
22:17:06 Command: PASV
22:17:06 Response: 227 Entering Passive Mode (2,57,89,195,139,215).
22:17:06 Command: MLSD
22:17:07 Response: 150 Opening BINARY mode data connection for MLSD
22:17:07 Response: 226 Transfer complete
22:17:07 Command: PASV
22:17:07 Response: 227 Entering Passive Mode (2,57,89,195,140,1).
22:17:07 Command: REST 559611904
22:17:07 Response: 350 Restarting at 559611904. Send STORE or RETRIEVE to initiate transfer
22:17:07 Command: STOR PPCF_2020_06_13_meeting_720P.mp4
22:17:08 Response: 451 PPCF_2020_06_13_meeting_720P.mp4: Append/Restart not permitted, try again
22:17:08 Error: File transfer failed
22:17:08 Status: Starting upload of E:\PPCF_2020_06_13_meeting_720P.mp4
22:17:08 Status: Retrieving directory listing of "/"...
22:17:08 Command: PASV
22:17:08 Response: 227 Entering Passive Mode (2,57,89,195,139,216).
22:17:08 Command: REST 0
22:17:08 Response: 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer
22:17:08 Command: MLSD
22:17:08 Response: 150 Opening BINARY mode data connection for MLSD
22:17:09 Response: 226 Transfer complete
22:18:08 Error: Connection closed by server
22:18:08 Error: File transfer failed after transferring 19,474 bytes in 60 seconds
22:18:08 Status: Connecting to 2.57.89.195:21...
22:18:08 Status: Connection established, waiting for welcome message...
22:18:09 Status: Initializing TLS...
22:18:09 Status: Verifying certificate...
22:18:09 Status: TLS connection established.
22:18:10 Status: Logged in
22:18:10 Status: Starting upload of E:\PPCF_2020_06_13_meeting_720P.mp4
22:18:10 Command: CWD /
22:18:10 Response: 250 CWD command successful
22:18:36 Command: TYPE I
22:18:36 Response: 200 Type set to I
22:18:36 Command: PASV
22:18:36 Response: 227 Entering Passive Mode (2,57,89,195,139,241).
22:18:36 Command: REST 559611904
22:18:37 Response: 350 Restarting at 559611904. Send STORE or RETRIEVE to initiate transfer
22:18:37 Command: STOR PPCF_2020_06_13_meeting_720P.mp4
22:18:37 Response: 451 PPCF_2020_06_13_meeting_720P.mp4: Append/Restart not permitted, try again
22:18:37 Error: File transfer failed
22:19:26 Status: Starting upload of E:\PPCF_2020_06_13_meeting_720P.mp4
22:19:26 Status: Retrieving directory listing of "/"...
22:19:26 Command: PASV
22:19:26 Response: 227 Entering Passive Mode (2,57,89,195,139,132).
22:19:26 Command: REST 0
22:19:26 Response: 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer
22:19:26 Command: MLSD
22:19:26 Response: 150 Opening BINARY mode data connection for MLSD
22:19:27 Response: 226 Transfer complete
22:19:27 Command: PASV
22:19:27 Response: 227 Entering Passive Mode (2,57,89,195,139,23).
22:19:27 Command: REST 559611904
22:19:27 Response: 350 Restarting at 559611904. Send STORE or RETRIEVE to initiate transfer
22:19:27 Command: STOR PPCF_2020_06_13_meeting_720P.mp4
22:19:27 Response: 451 PPCF_2020_06_13_meeting_720P.mp4: Append/Restart not permitted, try again
22:19:27 Error: File transfer failed
22:19:27 Status: Starting upload of E:\PPCF_2020_06_13_meeting_720P.mp4
22:19:27 Status: Retrieving directory listing of "/"...
22:19:27 Command: PASV
22:19:27 Response: 227 Entering Passive Mode (2,57,89,195,138,212).
22:19:27 Command: REST 0
22:19:28 Response: 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer
22:19:28 Command: MLSD
22:19:28 Response: 150 Opening BINARY mode data connection for MLSD
22:19:28 Response: 226 Transfer complete
22:19:28 Command: PASV
22:19:28 Response: 227 Entering Passive Mode (2,57,89,195,138,232).
22:19:28 Command: REST 559611904
22:19:29 Response: 350 Restarting at 559611904. Send STORE or RETRIEVE to initiate transfer
22:19:29 Command: STOR PPCF_2020_06_13_meeting_720P.mp4
22:19:29 Response: 451 PPCF_2020_06_13_meeting_720P.mp4: Append/Restart not permitted, try again
22:19:29 Error: File transfer failed
22:19:29 Status: Starting upload of E:\PPCF_2020_06_13_meeting_720P.mp4
22:19:29 Status: Retrieving directory listing of "/"...
22:19:29 Command: PASV
22:19:29 Response: 227 Entering Passive Mode (2,57,89,195,139,147).
22:19:29 Command: REST 0
22:19:29 Response: 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer
22:19:29 Command: MLSD
22:19:29 Response: 150 Opening BINARY mode data connection for MLSD
22:19:30 Response: 226 Transfer complete
22:19:30 Command: PASV
22:19:30 Response: 227 Entering Passive Mode (2,57,89,195,140,109).
22:19:30 Command: REST 559611904
22:19:30 Response: 350 Restarting at 559611904. Send STORE or RETRIEVE to initiate transfer
22:19:30 Command: STOR PPCF_2020_06_13_meeting_720P.mp4
22:19:30 Response: 451 PPCF_2020_06_13_meeting_720P.mp4: Append/Restart not permitted, try again
22:19:30 Error: File transfer failed
22:20:30 Status: Connection closed by server

User avatar
botg
Site Admin
Posts: 33048
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse
Contact:

Re: Large file transfer fails, any alternative solutions?

#2 Post by botg » 2020-07-27 07:52

The internet is unreliable, transfer failures are going to happen eventually.

FileZilla can automatically resume transfers in case of errors. Unfortunately your server administrator or server hosting provider has disabled resuming of uploads. Contact your server administrator or server hosting provider to have the server configuration fixed.


Using a cloud storage provider won't help in this case, these hipster cloud protocols can't handle resume well, FTP (if configured properly) is superior in every way.

Technologymakingmepsycho
500 Command not understood
Posts: 2
Joined: 2020-07-22 21:37
First name: Mark
Last name: Scott

Re: Large file transfer fails, any alternative solutions?

#3 Post by Technologymakingmepsycho » 2020-07-31 04:52

BOTG, Thank you for the input. I have been out of town for the last few days. I will contact Hostinger and see what they say. Right now they are having me go trough the settings on Filezilla. I do not think the setting is the problem as file transfer that can be completed in under an hour works OK. Right now the want me to try plain FTP which I am loath to do.

User avatar
botg
Site Admin
Posts: 33048
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse
Contact:

Re: Large file transfer fails, any alternative solutions?

#4 Post by botg » 2020-07-31 08:06

That's bullshit. They are focusing on the transfer error part. Ignore their requests entirely. Ask them directly to enable resume of uploads.

Post Reply