Can't upload my file entirely.

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muchos
500 Command not understood
Posts: 2
Joined: 2020-09-25 02:59

Can't upload my file entirely.

#1 Post by muchos » 2020-09-25 04:40

Hello from France — and thanks in advance for anyone can help me.

## What's Happening
  1. I try to upload the source file (62043 bytes): FZ says the target file already exists (it doesn't actually).
  2. I click "Overwrite" (2 times).
  3. The target file is finally created but truncated: it only weighs 15718 bytes (automatic ASCII) or 16384 bytes (forced binary).
  4. If i try with a smaller source file (ex: 100 bytes), it works.
Note: I never encountered this problem before and did no changes. I tried to upload many file formats — with the same result (truncated file).

## Server Informations
Franceserv.fr, a shared web hosting service.

They confirmed to me their services work well.

## FZ Client / Operating System Infornations
  • Installed from Debian Buster main & contrib repositories
  • Version: 3.39.0
  • Compiled for: x86_64-pc-linux-gnu
  • Compiled on: x86_64-pc-linux-gnu
  • Build date: 2019-12-18
  • Compiled with: gcc (Debian 8.3.0-6) 8.3.0
  • Compiler flags: -g -O2 -fdebug-prefix-map=/build/filezilla-jnwYKY/filezilla-3.39.0=. -fstack-protector-strong -Wformat -Werror=format-security -Wall
  • Linked against: wxWidgets (3.0.4), SQLite (3.27.2), GnuTL (3.6.7)
  • OS Name: Linux 4.19.0-10-amd64 x86_64
  • OS Version: 4.19
  • CPU features: sse sse2 sse3 ssse3 sse4.1 lm
  • Settings dir: /home/muchos/.config/filezilla/
## Firewall Informations
  • Name: Ubuntu Firewall
  • Status: active
  • Logging: on (low)
  • Rules: deny (incoming), allow (outgoing), disabled (routed)
## Antivirus Informations
ClamAV 0.102.4/25937

## FZ Setting File
See "fz_set.xml"

Quick view:
  • Protocol: FTP
  • Encryption: Require explicite FTP over TLS
  • Logon Type: Normal
  • Server Type: Default (Autodetect)
  • Transfert Mode: Passive
  • Charset: Autodetect
## Log
See "fz_log.txt"
Attachments
fz_log.txt
The log file from what's happening
(2.63 KiB) Downloaded 3 times
fz_set.xml
FZ Setting File
(18.22 KiB) Downloaded 2 times

User avatar
boco
Contributor
Posts: 25275
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't upload my file entirely.

#2 Post by boco » 2020-09-25 06:13

Installed from Debian Buster main & contrib repositories
Version: 3.39.0
This is a repository version. Repository versions are not supported by us, but by the package maintainer.
Additionally, the version is heavily outdated, the current one is 3.50.

As you are on Debian 10, you should have no problems getting and running the official version downloaded from here. It's the only version we can provide any help for.
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FTP connection problems? Do yourself a favor and read Network Configuration.
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muchos
500 Command not understood
Posts: 2
Joined: 2020-09-25 02:59

Re: Can't upload my file entirely.

#3 Post by muchos » 2020-09-26 23:00

I just downloaded the latest FZ for my system — and everything runs perfectly now.
Thank you for responding so quickly and for explaining how things work!

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