Serveur non sécurisé, celui-ci ne supporte pas FTP sur TLS.

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assistant
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Joined: 2020-09-25 09:09
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Serveur non sécurisé, celui-ci ne supporte pas FTP sur TLS.

#1 Post by assistant » 2020-09-25 09:13

Hello,

We suddently lost the access to our FTP server. We haven't changed any password. Here is the line that is appears when we try to connect (in french) :

Statut : Résolution de l'adresse de ftp.cluster006.hosting.ovh.net
Statut : Connexion à 51.68.11.200:21...
Statut : Connexion établie, attente du message d'accueil...
Statut : Serveur non sécurisé, celui-ci ne supporte pas FTP sur TLS.
Commande : USER infinemu
Réponse : 331 User infinemu OK. Password required
Commande : PASS ***************
Réponse : 530 Login authentication failed
Erreur : Erreur critique : Impossible d'établir une connexion au serveur
Statut : Déconnecté du serveur

If someone would help us to resolve this it would be very usefull..

Please help :)

Thanks

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boco
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Joined: 2006-05-01 03:28
Location: Germany

Re: Serveur non sécurisé, celui-ci ne supporte pas FTP sur TLS.

#2 Post by boco » 2020-09-25 21:03

You need to connect to the FTP server support people; if nothing has changed on your side, it's obvious that something changed on theirs.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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