Failed to retrieve directory listing

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rotorboy
500 Command not understood
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Failed to retrieve directory listing

#1 Post by rotorboy » 2020-09-26 00:51

After procrastinating for nearly a year, I finally upgraded to MacOS Catalina (10.15.6). I have Filezilla 3.50.0

Now Filezilla seems to connect but won't return a directory listing. It was working fine just 2 days earlier before the OS upgrade.

I've tried turning off the Firewall, allowing network connections under Security & Privacy, checking the forums

Nothing seems to be working. Could use some help please! :wink:

Thanks in advance.

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botg
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Re: Failed to retrieve directory listing

#2 Post by botg » 2020-09-27 12:36

What does it say in the message log?

rotorboy
500 Command not understood
Posts: 3
Joined: 2020-09-26 00:37
First name: Roger
Last name: Jamieson

Re: Failed to retrieve directory listing

#3 Post by rotorboy » 2020-09-28 02:01

The message I remember was 'Failed to retrieve directory listing'. It connected successfully, just timed out retrieving the directory.

Got this sorted now. I uninstalled and re-installed and now it works.

rotorboy
500 Command not understood
Posts: 3
Joined: 2020-09-26 00:37
First name: Roger
Last name: Jamieson

Re: Failed to retrieve directory listing

#4 Post by rotorboy » 2020-10-01 18:02

UGH!!!! :x :x :x

The problem is back again!

Filezilla connects but times out on the directory listing. This seemed to work after an uninstall/reinstall but I tried that again (and rebooting) and once again it's happening.

Anyone else having this issue? MacOS Catalina
Screen Shot 2020-10-01 at 11.03.55.png
Screen Shot 2020-10-01 at 11.03.55.png (98.35 KiB) Viewed 93 times

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botg
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Re: Failed to retrieve directory listing

#5 Post by botg » 2020-10-05 07:57

Usually these issues are caused by faulty firewalls and NAT routers that interfere with the connection. They can be located either client-side or server-side.

Please refer to our Network Configuration guide for further information.

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