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muraty
- 500 Command not understood
- Posts: 4
- Joined: 2020-12-30 09:45
- First name: Murat
- Last name: Yildirim
#1
Post
by muraty » 2020-12-30 09:53
Hello.
We have S3 buckets on eu-west-1. So, we need to login to s3-eu-west-1.amazonaws.com via S3. However, Filezilla Pro (MacOS, Version 3.51.0) tries to login to s3.dualstack.us-east-1.amazonaws.com:443:
Code: Select all
Command: Connection: keep-alive
Command: Host: s3.dualstack.us-east-1.amazonaws.com:443
Command: Keep-Alive: 300
Command: User-Agent: FileZilla/3.51.0
Command: x-amz-content-sha256: xxx
Command: x-amz-date: xxx
Response: HTTP/1.1 403 Forbidden
Response: x-amz-request-id: xxx
Response: x-amz-id-2: xxx
Response: Content-Type: application/xml
Response: Transfer-Encoding: chunked
Response: Date: Wed, 30 Dec 2020 09:47:26 GMT
Response: Server: AmazonS3
Response: Connection: keep-alive
Error: Please verify the user name and password used to connect.
Error: Failed to retrieve directory listing
Because of this, I'm getting authentication error. I'm %100 sure that Access Key ID and Secret Access Key is correct. I tested them twice with Cyberduck and there were no errors.
Thanks,
Murat
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botg
- Site Admin
- Posts: 35563
- Joined: 2004-02-23 20:49
- First name: Tim
- Last name: Kosse
#2
Post
by botg » 2020-12-30 10:50
s3-eu-west-1.amazonaws.com
That's not the correct hostname. It should be a dot after the s3.
Due to the wrong host, FileZilla Pro cannot determine the initial region and falls back to us-east-1
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muraty
- 500 Command not understood
- Posts: 4
- Joined: 2020-12-30 09:45
- First name: Murat
- Last name: Yildirim
#3
Post
by muraty » 2020-12-30 11:04
Hello botg.
When I use "s3.amazonaws.com" with the port 443, I'm still getting the same error:
Code: Select all
Command: GET / HTTP/1.1
Command: Authorization: *****************************************************************************************************************************************************************************************************************
Command: Connection: keep-alive
Command: Host: s3.dualstack.us-east-1.amazonaws.com:443
Command: Keep-Alive: 300
Command: User-Agent: FileZilla/3.51.0
Command: x-amz-content-sha256: xxx
Command: x-amz-date: xx
Response: HTTP/1.1 403 Forbidden
Response: x-amz-request-id: xxx
Response: x-amz-id-2: xxx
Response: Content-Type: application/xml
Response: Transfer-Encoding: chunked
Response: Date: Wed, 30 Dec 2020 11:02:22 GMT
Response: Server: AmazonS3
Response: Connection: keep-alive
Error: Please verify the user name and password used to connect.
Error: Failed to retrieve directory listing
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botg
- Site Admin
- Posts: 35563
- Joined: 2004-02-23 20:49
- First name: Tim
- Last name: Kosse
#4
Post
by botg » 2020-12-30 18:39
Still wrong hostname, now the region has been removed altogether.
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boco
- Contributor
- Posts: 26935
- Joined: 2006-05-01 03:28
- Location: Germany
#5
Post
by boco » 2021-01-02 07:52
Must be
Please note that FileZilla Pro has a customer forum of its own and is not supported in the free one. See the sticky for the correct support location.