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Can not access Pro forums because Mac App Store did not send an Order Number

Posted: 2021-01-11 15:25
by nichol88
Basically, the title. I purchased Pro through the app store and the email I got did not provide an Order number. I have a separate issue that I need resolved, which is that upon completion of the configuration wizard, the App crashes.

Re: Can not access Pro forums because Mac App Store did not send an Order Number

Posted: 2021-01-11 16:05
by boco
From what I know, you install the Pro version bought from the App Store and then use the Help Menu to get access to the Customer forums through FileZilla Pro directly.

Re: Can not access Pro forums because Mac App Store did not send an Order Number

Posted: 2021-01-11 19:27
by botg
Correct.