Can not access Pro forums because Mac App Store did not send an Order Number

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nichol88
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Can not access Pro forums because Mac App Store did not send an Order Number

#1 Post by nichol88 » 2021-01-11 15:25

Basically, the title. I purchased Pro through the app store and the email I got did not provide an Order number. I have a separate issue that I need resolved, which is that upon completion of the configuration wizard, the App crashes.
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boco
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Re: Can not access Pro forums because Mac App Store did not send an Order Number

#2 Post by boco » 2021-01-11 16:05

From what I know, you install the Pro version bought from the App Store and then use the Help Menu to get access to the Customer forums through FileZilla Pro directly.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
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botg
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Re: Can not access Pro forums because Mac App Store did not send an Order Number

#3 Post by botg » 2021-01-11 19:27

Correct.
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