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Re: Help -> Check for Update menu item is not working

Posted: 2021-11-03 15:41
by sea_compgeek
Well, we have a clear answer which I can share with our security team and others can see when they run into issues in their enterprise environments.

I would imagine few to none of us on this thread have influence on the security tools selected by our businesses and the policies those tools enforce.

Re: Help -> Check for Update menu item is not working

Posted: 2021-11-03 15:58
by botg
You can install any device or software that breaks TLS on your infrastructure, but if something breaks as result, don't complain here about it. Remove the TLS-breaking device/software or complain to whoever forced you to install it.

Re: Help -> Check for Update menu item is not working

Posted: 2021-11-22 04:53
by JeremyT
For the past few days I've also been unable to update my FileZilla client. I'm not on any corporate network nor using any 3rd party security software besides the default Windows 10 security settings. Two different WIndows 10 devices with FileZilla 3.56.2 are unable to update. I thought this topic was the same but it may not be. In my case, both devices show an error 500 in the Filezilla client update function log:

Started update check on 2021-11-21 22:45:08
Own build type: official
Requesting https://update.filezilla-project.org/update.php
Resolving address of update.filezilla-project.org
Connecting to 49.12.121.47:443...
Connection established, initializing TLS...
Verifying certificate...
TLS connection established, sending HTTP request
GET /update.php HTTP/1.1
Connection: close
Host: update.filezilla-project.org
User-Agent: FileZilla/3.56.2
HTTP/1.1 500 Internal Server Error
Date: Mon, 22 Nov 2021 04:45:08 GMT
Server: Apache
Upgrade: h2
Connection: Upgrade, close
X-Content-Type-Options: nosniff
X-XSS-Protection: 1; mode=block
X-Frame-Options: deny
Content-Length: 0
Content-Type: text/plain;charset=UTF-8
File transfer failed

Re: Help -> Check for Update menu item is not working

Posted: 2021-11-22 06:57
by boco
Confirmed (Pro fails as well).
Please note this is a different error from this topic's subject. Looks like the update server's on the fritz. I'll notify the admin.

Code: Select all

Started update check on 2021-11-22 07:54:07
Own build type: official
Requesting https://update.filezilla-project.org/update.php
Resolving address of update.filezilla-project.org
Connecting to [2a01:4f8:242:52d0::2]:443...
Connection established, initializing TLS...
TLS Handshake successful
Protocol: TLS1.3, Key exchange: ECDHE-SECP384R1-RSA-PSS-RSAE-SHA256, Cipher: AES-256-GCM, MAC: AEAD
Verifying certificate...
TLS connection established, sending HTTP request
GET /update.php HTTP/1.1
Connection: close
Host: update.filezilla-project.org
User-Agent: FileZilla/3.56.2
Finished sending request header. Request has no body
HTTP/1.1 500 Internal Server Error
Date: Mon, 22 Nov 2021 06:54:07 GMT
Server: Apache
Upgrade: h2
Connection: Upgrade, close
X-Content-Type-Options: nosniff
X-XSS-Protection: 1; mode=block
X-Frame-Options: deny
Content-Length: 0
Content-Type: text/plain;charset=UTF-8
File transfer failed