Issues logging into FTP

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natsukirei
500 Command not understood
Posts: 1
Joined: 2021-07-13 22:51
First name: Luke
Last name: Beard

Issues logging into FTP

#1 Post by natsukirei » 2021-07-13 22:55

Hi Team,

I am a little new to the whole FTP stuff, i am running a small blog and wanted to login to my hosting service to upload some images, and after some back and fourth emails they said to run the setup wizard on filezilla since i cant seem to connect to their FTP services, but others can.

i am not sure whats going on but it seems to fail the test every time, ive tried every setting, passive and active, letting my pc choose an IP and the externel web IP etc, it just keeps happening and im lost.

Connecting to probe.filezilla-project.org
Connection established, waiting for welcome message.
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.54.1
Response: 230 logged on.
Checking for correct external IP address
Retrieving external IP address from http://ip.filezilla-project.org/ip.php
Checking for correct external IP address
IP 49.2.75.128 ej-c-hf-bci
Response: 200 OK
PREP 57540
Response: 200 Using port 57540, data token 128121615
PORT 49,2,75,128,224,196
Response: 200 PORT command successful
LIST
Response: 150 opening data connection
Response: 503 Failure of data connection.
Server sent unexpected reply.
Connection closed

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boco
Contributor
Posts: 26899
Joined: 2006-05-01 03:28
Location: Germany

Re: Issues logging into FTP

#2 Post by boco » 2021-07-14 01:09

1. Please post the log of an actual connection attempt to the server.

2. Please test if you can reach their FTP server when using https://ftptest.net.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Please do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

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