Windows Server 2012 - Cyberduck works but not Filezilla

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quentindel
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Joined: 2021-08-26 08:15

Windows Server 2012 - Cyberduck works but not Filezilla

#1 Post by quentindel » 2021-08-26 09:14

Hello,

I am trying to connect to a SFTP server from a Windows Server 2012 machine using FileZilla 3.34.
I am using a .pem key or an encrypted rsa ppk key and it won't work.
It works with Cyberduck on the Windows Server machine.
It also works on my MacOS or Windows machine using FileZilla 3.34

What could be the missing config or blocking issue on the Windows Server machine ?
Is there a way to have some verbose log to debug the issue ?

Thanks

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boco
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Location: Germany

Re: Windows Server 2012 - Cyberduck works but not Filezilla

#2 Post by boco » 2021-08-26 10:29

Sorry, no support for outdated versions. Please update to the latest FileZilla (3.55.1 ATM).
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

quentindel
500 Command not understood
Posts: 2
Joined: 2021-08-26 08:15

Re: Windows Server 2012 - Cyberduck works but not Filezilla

#3 Post by quentindel » 2021-08-26 13:01

Hello,

Thanks a lot for your reply.

I was finally able to upgrade FileZilla to 3.55 but I have still the same issue.
Here are the logs

Statut : Connexion à sftp.integration.iot.airliquidehealthcare.com...
Suivi : Going to execute C:\Program Files\FileZilla FTP Client\fzsftp.exe
Réponse : fzSftp started, protocol_version=11
Suivi : CSftpConnectOpData::ParseResponse() in state 0
Suivi : CControlSocket::SendNextCommand()
Suivi : CSftpConnectOpData::Send() in state 2
Commande : keyfile "C:\Users\.ssh\srett_dev"
Suivi : CSftpConnectOpData::ParseResponse() in state 2
Suivi : CControlSocket::SendNextCommand()
Suivi : CSftpConnectOpData::Send() in state 3
Commande : open "srett@sftp.integration.iot.airliquidehealthcare.com" 22
Suivi : Looking up host "sftp.integration.iot.airliquidehealthcare.com" for SSH connection
Erreur : ssh_init: Host not found
Suivi : CSftpConnectOpData::ParseResponse() in state 3
Suivi : CControlSocket::DoClose(66)
Suivi : CControlSocket::ResetOperation(66)
Suivi : CSftpConnectOpData::Reset(66) in state 3
Erreur : Impossible d'établir une connexion au serveur
Suivi : CFileZillaEnginePrivate::ResetOperation(66)
Statut : Attente avant nouvel essai...
Suivi : CControlSocket::DoClose(66)
Suivi : CControlSocket::ResetOperation(66)
Suivi : CFileZillaEnginePrivate::ResetOperation(66)
Suivi : CControlSocket::DoClose(66)
Suivi : CControlSocket::ResetOperation(66)
Suivi : CFileZillaEnginePrivate::ResetOperation(66)
Suivi : CControlSocket::SendNextCommand()
Suivi : CSftpConnectOpData::Send() in state 0

Is there something I could do to debug my issue ?
Thanks

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botg
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Re: Windows Server 2012 - Cyberduck works but not Filezilla

#4 Post by botg » 2021-08-27 15:04

Looks like the hostname you entered does not resolve. Make sure to enter the correct hostname.

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