Adobe Stock sftp problems

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jbross
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Posts: 3
Joined: 2020-07-19 19:06
First name: Jeff
Last name: Ross

Adobe Stock sftp problems

#1 Post by jbross » 2021-09-16 22:13

I am a stock photography contributor to Adobe stock and they have instructions for using Filezilla to upload files. They insist that the "Host" should be sftp://sftp.contributor.adobestock.com

Filezilla truncates the first sftp:// and instead changes it to sftp.contributor.adobestock.com

This produces error messages [ Error: Could not connect to server ]

Unfortunately Adobe has not been willing to help me with this issue. Everything else seems to be in order.

You can view the attached file.

Can anyone offer any suggestions?

Thank you for your time and consideration.

J. Ross
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adobe_sftp.jpg
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botg
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Re: Adobe Stock sftp problems

#2 Post by botg » 2021-09-17 08:51

Please provide a full log of a connection attempt.

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