Critical file transfer error

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cja1990
500 Command not understood
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Joined: 2021-10-07 16:01
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Critical file transfer error

#1 Post by cja1990 » 2021-10-08 07:59

Hi all,

First time using FileZilla and am having issues uploading documents for a client to review. Below is the log.

Status: Starting upload of C:\Users\user.user\Documents\PCBC\1. Companies House listing.pdf
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: STOR 1. Companies House listing.pdf
Response: 550 Permission denied
Error: Critical file transfer error
Status: Disconnected from server

Top left box I see local site
Top right box I see remote site with a / in the text box and a folder in called /
Bottom left box I see all the documents I want to upload
Bottom right box I see a folder with .. as the name and 'empty directory listing'

Please help!!

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botg
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Re: Critical file transfer error

#2 Post by botg » 2021-10-11 07:42

Two issues, same solution. The server isn't configured properly, it sits behind a NAT router but doesn't know its public IP address. You lack permission to write the target file. Contact your server administrator or server hosting provider for both.

marco.martinetti
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Re: Critical file transfer error

#3 Post by marco.martinetti » 2022-03-03 08:26

HI,
But what should I ask of my server administrator or server hosting provider?

Thank you

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oibaf
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Re: Critical file transfer error

#4 Post by oibaf » 2022-03-03 09:11

marco.martinetti wrote:
2022-03-03 08:26
HI,
But what should I ask of my server administrator or server hosting provider?

Thank you
Tell them exactly what botg told you.

marco.martinetti
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Posts: 5
Joined: 2022-03-02 16:37
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Last name: Martinetti

Re: Critical file transfer error

#5 Post by marco.martinetti » 2022-03-03 10:52

ok! perfect!

Thank you

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