3 different errors when trying to connect

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Post Reply
Message
Author
the_green_gh0st
500 Command not understood
Posts: 2
Joined: 2012-02-18 08:01
First name: V
Location: Canada

3 different errors when trying to connect

#1 Post by the_green_gh0st » 2012-02-18 09:24

After entering all my login information (acquired from the XML file I got from the hosting site), which showed it using the host as seen below, as well as an anonymous connection. I tried connecting and got the following:

Code: Select all

Status:	Selected port usually in use by a different protocol.
Status:	Resolving address of ftp.*******.com
Status:	Connection attempt failed with "EAI_NODATA - No address associated with nodename".
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Resolving address of ftp.*******.com
Status:	Connection attempt failed with "EAI_NODATA - No address associated with nodename".
Error:	Could not connect to server
Status:	Connecting to ftp.*******.com...
Response:	fzSftp started
Command:	open "anonymous@ftp.*******" 22
Error:	ssh_init: Host not found
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Connecting to ftp.*******.com...
Response:	fzSftp started
Command:	open "anonymous@ftp.*******.com" 22
Error:	ssh_init: Host not found
Error:	Could not connect to server
Status:	Connecting to ftp.*******.com...
Response:	fzSftp started
Command:	open "anonymous@ftp.*******.com" 22
Error:	ssh_init: Host not found
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Delaying connection for 1 second due to previously failed connection attempt...
Status:	Connecting to ftp.*******.com...
Response:	fzSftp started
Command:	open "anonymous@ftp.*******" 22
Error:	ssh_init: Host not found
Error:	Could not connect to server
Status:	Connecting to ftp.*******.com...
Response:	fzSftp started
Command:	open "anonymous@ftp.*******.com" 22
Error:	Connection timed out
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Connecting to ftp.*******.com...
Response:	fzSftp started
Command:	open "anonymous@ftp.*******.com" 22
Error:	Connection timed out
Error:	Could not connect to server
I have opened both port 21 and port 22 on my router, I set a rule in Norton 360 to allow Filezilla traffic through and it didn't work. I tried SFTP and FTP (in the above, the first try was using FTP, the ones after that were SFTP). It didn't work. I tried using the network configuration wizard and got this:

Code: Select all

Connecting to probe.filezilla-project.org
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.5.3
Response: 230 logged on.
Checking for correct external IP address
Retrieving external IP address from http://ip.filezilla-project.org/ip.php
Checking for correct external IP address
IP 216.58.117.35 cbg-fi-bbh-df
Response: 200 OK
PREP 6130
Response: 200 Using port 6130, data token 1827094884
PORT 216,58,117,35,23,242
Response: 200 PORT command successful
LIST
Response: 150 opening data connection
Response: 503 Failure of data connection.
Server sent unexpected reply.
Connection closed
For that, I chose to obtain my IP address externally, and used the port range 6000-7000. It still didn't work. I have also opened ports 6000-7000 on my router. The only thing I can actually think of that might be doing this is a firewall, but I set the rule in Norton 360 to allow Filezilla through. So what could the problem be?

NOTE: I tried entering the name and password of one of my FTP accounts, instead of using an anonymous connection, and I still got errors.

I also tried this on two computers, this one has Norton 360 and the other one has Norton Endpoint. Both are on the same network and using the same router. I made a rule on the other computer in Norton Endpoint to let Filezilla through. I am using InMotion as my host. I am also new to this and have never dont FTP or made my own website before.

EDIT:

I tried changing some of the settings around. I changed from SFTP to regular FTP, changed the login type to "account", and put in my user name, password, and username again. I got the following:

Code: Select all

Status:	Resolving address of ftp.*******.com
Status:	Connecting to 70.39.146.241:21...
Error:	Connection timed out
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Resolving address of ftp.*******.com
Status:	Connecting to 70.39.146.241:21...
Error:	Connection attempt interrupted by user
Status:	Resolving address of ftp.*******.com
Status:	Connecting to 70.39.146.241:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 13 of 150 allowed.
Response:	220-Local time is now 04:30. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 30 minutes of inactivity.
Command:	USER *******
Error:	Connection timed out
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Resolving address of ftp.*******.com
Status:	Connecting to 70.39.146.241:21...
Status:	Connection established, waiting for welcome message...
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 14 of 150 allowed.
Response:	220-Local time is now 04:31. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220-IPv6 connections are also welcome on this server.
Response:	220 You will be disconnected after 30 minutes of inactivity.
Command:	USER *******
Error:	Connection timed out
Error:	Could not connect to server
It appears to be connecting, but disconnects after a few seconds for some reason.
Last edited by the_green_gh0st on 2012-02-29 05:07, edited 1 time in total.

User avatar
botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: 3 different errors when trying to connect

#2 Post by botg » 2012-02-18 10:12

I cannot reach the server from here either, making this a server problem. Please contact the server administrator for assistance.

the_green_gh0st
500 Command not understood
Posts: 2
Joined: 2012-02-18 08:01
First name: V
Location: Canada

Re: 3 different errors when trying to connect

#3 Post by the_green_gh0st » 2012-02-18 10:35

Uh, so the hosting company?

User avatar
botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: 3 different errors when trying to connect

#4 Post by botg » 2012-02-18 13:58

Yes, unless they have outsourced their administration.

Post Reply