Failed To Retrieve Directory Listing

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glenlynch
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Failed To Retrieve Directory Listing

#1 Post by glenlynch » 2022-05-27 15:24

I'm a newbie and I am not a network professional. I'm trying to use FileZilla to move files from my Windows PC environment to a new Asustor NAS device. I seem to have configured my firewall correctly, but I can't seem to get past this final step of seeing the directories on the NAS. I attached a screenshot. Any thoughts on what's wrong here? Sorry for inevitably omitting some critical info.
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botg
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Re: Failed To Retrieve Directory Listing

#2 Post by botg » 2022-05-27 17:44

Most likely a firewall or NAT router is interfering with the data connection.

If your NAS is in your LAN, why are you using a public IP address to connect? Inside your LAN use the private IP address of the NAS to connect.

glenlynch
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Re: Failed To Retrieve Directory Listing

#3 Post by glenlynch » 2022-07-26 15:12

The NAS is not on the same LAN. Still can't figure out why FileZilla can connect, but can't retrieve a directory listing. I contacted Meraki support (firewall) and they can see traffic flowing both ways. Doesn't seem to be a firewall issue. Any other thoughts on why FileZilla can't see the directory listing?

Rasteele1404
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Re: Failed To Retrieve Directory Listing

#4 Post by Rasteele1404 » 2022-07-26 15:35

Glen I am having the exact same issue
I think once before I solved it but can’t remember how
I think a setting issue but I need the solution also
Someone please help
:D

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botg
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Re: Failed To Retrieve Directory Listing

#5 Post by botg » 2022-07-26 17:19

Try connecting to the private IP address of the NAS.

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