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Uploading large files to Dropbox times out

Posted: 2023-01-25 17:21
by AAMdigital
After initial success with uploading large (300>100GB) video files to a Dropbox (for Business) folder, I am now finding that the connection times out when the file reaches 100%. I get the following error:

Error: Connection timed out after 20 seconds of inactivity
Error: File transfer failed

The upload proceeds without issue until it reads 100%, at which point the error above is generated and the upload begins again. It's a bit difficult to troubleshoot because the upload generally takes about 12 hours!

Thanks in advance for any advice. (BTW I have FileZilla Pro but as a subscription through the Mac App Store, so apparently no order number.)

FileZilla Pro
-------------

Version: 3.62.2

Build information:
Compiled for: x86_64-apple-darwin22.1.0
Compiled on: x86_64-apple-darwin22.1.0
Build date: 2022-11-22
Compiled with: Apple clang version 14.0.0 (clang-1400.0.29.202)
Compiler flags: -O2 -g -Wall -Wextra -pedantic -O2 -g -Wall -Wextra -pedantic -mmacosx-version-min=10.13.0 -Werror=partial-availability

Linked against:
wxWidgets: 3.2.1
SQLite: 3.39.4
GnuTLS: 3.7.7

Operating system:
Name: macOS Ventura Version 13.0.1 (Build 22A400)
Version: 13.0
CPU features: sse sse2 sse3 ssse3 sse4.1 sse4.2 aes pclmulqdq lm

Re: Uploading large files to Dropbox times out

Posted: 2023-01-25 18:50
by botg
Customer support forums are available here: https://customerforum.filezilla-project.org/

App Store customers can sign up via FileZilla Pro's help menu.