FileZilla and Apple Store

[jeff4921]

I think I'm screwed. I'm not sure, but I think the latest upgrade to MacOS Ventura damaged my FileZilla Pro files. When I try to open the program, I get a login dialog box asking me to enter my Apple ID. Unfortunately, I've deactivated my Apple ID because I was being bombarded by Apple to do something to make it work. What that action was was not in the least apparent. If I cancel that login dialog box, I get another dialog box telling me to go to the Apple Store and to delete what I have and install a fresh copy. Since I can't open FileZilla, I suppose there is no way to save the information for the accounts I access using the program. Does anyone have any ideas how to get out of this bind? If I have to download a fresh copy, I'll probably have to buy it as I can't find my confirmation email with the license #. I'm not even sure I ever got that from Apple. I bought this program a number of years ago and it has been a real workhorse. I really, really do not like Apple and their Apple Store monopoly tactics!

[botg]

Unless macOS has decided to delete the files, you can still find your saved sites and other settings in the "~/Library/Containers/org.filezilla-project.filezilla.sandbox/Data/.config/filezilla/" directory.

FileZilla Pro is also available outside of the App Store: https://store.filezillapro.com/order/ch ... Wsn5WpjLg=

[jeff4921]

Hmmmm .... all I can find is "~/Library/Containers/FileZilla Pro/containers.plist" and "~/Library/Containers/FileZilla Pro/Data". "Data" is a folder but there is nothing like you describe in that folder. I guess this is why FileZilla is broken. Gee, thanks a bunch, Apple!

[jeff4921]

I just checked a Time Machine backup from December of last year, well before the latest Apple "upgrade" and I didn't find a directory like you described then, either. The file paths were the same then as they are now.

[jeff4921]

I'm disappointed with the support offered. Since I could not locate the files I needed and would have to rebuild them, I have uninstalled FileZilla and purchased Transmit. I enjoyed using FileZilla for a number of years, but this incident is a deal-breaker and I no longer have a use for the program. An upgrade of Mac OS should not break FileZilla.

[botg]

If the files are gone and aren't even in a time-machine backup, how are we supposed to help? Magic hasn't been invented in this universe. We cannot materialize your data out of thin air through wishful thinking.