FTP connection issue.

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Alan Jose
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Posts: 1
Joined: 2023-03-23 13:01
First name: Alan
Last name: Jose

FTP connection issue.

#1 Post by Alan Jose » 2023-03-24 06:34

Hello,
As we connect through FTP we are getting the below error, but SFTP is working.

Server side:
<Date> Info [Type] Message
<23-03-2023 16:58:09> FTP Session 8 5.192.164.217 [Response] 220-FileZilla Pro Enterprise Server 1.6.7
<23-03-2023 16:58:09> FTP Session 8 5.192.164.217 [Response] 220-Please visit https://filezilla-project.org/
<23-03-2023 16:58:09> FTP Session 8 5.192.164.217 [Response] 220 Welcome to Montfort FTP`
<23-03-2023 16:58:09> FTP Session 8 5.192.164.217 [Command] AUTH TLS
<23-03-2023 16:58:09> FTP Session 8 5.192.164.217 [Response] 234 Using authentication type TLS.
<23-03-2023 16:58:09> FTP Session 8 5.192.164.217 [Command] USER TestUser
<23-03-2023 16:58:09> FTP Session 8 5.192.164.217 [Response] 331 Please, specify the password.
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 [Command] PASS ****
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Response] 230 Login successful.
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Command] PWD
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Response] 257 "/" is current directory.
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Command] TYPE I
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Response] 200 Type set to I
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Command] PASV
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Response] 227 Entering Passive Mode (4,224,83,230,215,141)
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Command] MLSD
<23-03-2023 16:58:10> FTP Session 8 5.192.164.217 TestUser [Response] 150 About to start data transfer.
<23-03-2023 16:58:30> FTP Session 8 5.192.164.217 TestUser [Error] GnuTLS error -110 in gnutls_record_recv: The TLS connection was non-properly terminated.
<23-03-2023 16:58:30> FTP Session 8 5.192.164.217 TestUser [Status] Client did not properly shut down TLS connection
<23-03-2023 16:58:30> FTP Session 8 5.192.164.217 TestUser [Error] Control channel closed with error from source 0. Reason: ECONNABORTED - Connection aborted.

Client Side:

Status: Connecting to 4.224.83.230:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory.
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (4,224,83,230,200,185)
Command: MLSD
Response: 150 About to start data transfer.
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

the server is on Azure. Could you please guide us here.

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boco
Contributor
Posts: 26910
Joined: 2006-05-01 03:28
Location: Germany

Re: FTP connection issue.

#2 Post by boco » 2023-03-24 08:44

You are a PRO customer: viewtopic.php?f=2&t=50124
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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