Site Manager Sync Failure

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djhaystack
500 Command not understood
Posts: 2
Joined: 2023-09-28 01:00
First name: Mark
Last name: Wells

Site Manager Sync Failure

#1 Post by djhaystack » 2023-09-28 01:11

With both OneDrive and Google Drive I receive the following errors:

Error code 4102
-----
Resolving address of login.microsoftonline.com
Received credentials for "<redacted>"
Retrieving root listing...
Resolving address of graph.microsoft.com
Directory listing of "/" successful
Starting upload of Encrypted site data
Cannot upload to root
Critical file transfer error
Command not supported by this protocol


I created a directory called Sync and tried again:

Error code 65338
-----
Received credentials for "<redacted>"
Retrieving directory listing of "/Sync"...
Failed to retrieve directory listing

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botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Site Manager Sync Failure

#2 Post by botg » 2023-09-28 07:07

You are not allowed to create items under the virtual root that merely lists the categories of storag locations you have access to. You need to pick a directory you are allowed to upload to, e.g. under "/My Drive" if you use Google Drive.

djhaystack
500 Command not understood
Posts: 2
Joined: 2023-09-28 01:00
First name: Mark
Last name: Wells

Re: Site Manager Sync Failure

#3 Post by djhaystack » 2023-10-07 19:29

Apologies but I thought creating a directory just for this would solve it and it still won't work, though it's a different error.

I created a directory called Sync and tried again:

Error code 65338
-----
Received credentials for "<redacted>"
Retrieving directory listing of "/Sync"...
Failed to retrieve directory listing

And a different error today, code 2

Resolving address of www.googleapis.com
Received credentials for "Mark “Haystack” Wells <xxxxxxxxx@gmail.com>"
Retrieving directory listing of "/Sync"...
Failed to retrieve directory listing

User avatar
botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Site Manager Sync Failure

#4 Post by botg » 2023-10-09 07:27

According to the log you are still trying to access a directory that is in an impossible location. Make sure to place the directory inside "/My Drive"

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