Unable to connect to server

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marcwilson
500 Command not understood
Posts: 1
Joined: 2024-01-17 03:47
First name: Marc
Last name: Wilson

Unable to connect to server

#1 Post by marcwilson » 2024-01-17 04:00

I've previously used FTP Pro to connect to a server running Windows Server 2008.

Today, I've gone to use a defined connection and it's saying that it's unable to connect. I've tried SSL and I've tried plain.

The server is running Gene6 FTP Server. I can go in via RDP and create/amend users.

It's saying

Command: PASS **************
Response: 530 Login or Password incorrect.
Error: Critical error: Could not connect to server

If I go in with the Windows command line FTP client, I get a different answer:

It logs in successfully but then says "425 cannot open data connection"

Obviously, these two things can't both be true.

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botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Unable to connect to server

#2 Post by botg » 2024-01-17 09:01

Response: 530 Login or Password incorrect.
Please double-check your login credentials, watch out for character case and leading/trailing whitespace.

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