500 Internal Server Error on website page

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AmyAndrea87
500 Command not understood
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Joined: 2014-12-11 20:50
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500 Internal Server Error on website page

#1 Post by AmyAndrea87 » 2014-12-11 20:55

Hi there,

I have recently acquainted myself with FileZilla. As I was trying to get to know my way around the system, I see that on our website (myself and some classmates), the server encountered some problems. When I reload our website page, http://www.patisapt.com, it says:
"500 Internal Server Error, The server encountered an internal error or misconfiguration and was unable to complete your request.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips mod_jk/1.2.37 mod_bwlimited/1.4 Server at http://www.patisapt.com Port 80"

I tried clearing the cache and browser history, closed the browser and waited before reloading the page.

Anyone know what might have caused the error, and how I can fix it, please?

I appreciate your assistance.

Amy

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boco
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Joined: 2006-05-01 03:28
Location: Germany

Re: 500 Internal Server Error on website page

#2 Post by boco » 2014-12-11 23:58

That has absolutely nothing to do with FileZilla, FileZilla Server, or FTP in general.

The '500 Internal error' statement refers to the HTTP server. In other words, Apache or one of its modules is broken. Note that broken MySQL and/or PHP can also cause internal errors.

You need to look up the problem in the Apache error logs. If you do not have access to those, you need to give the administrator of said server a call.
Last edited by boco on 2014-12-13 07:05, edited 1 time in total.
Reason: Corrected tasty typo.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

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botg
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Re: 500 Internal Server Error on website page

#3 Post by botg » 2014-12-12 09:33

Hmm, PHO :P

Tasty, but no good in servers.

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boco
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Location: Germany

Re: 500 Internal Server Error on website page

#4 Post by boco » 2014-12-13 07:05

:oops:
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

victorezeaku
500 Command not understood
Posts: 2
Joined: 2014-12-19 00:24
First name: Victor
Last name: Ezeaku
Location: Nigeria

Re: 500 Internal Server Error on website page

#5 Post by victorezeaku » 2014-12-19 00:34

I had the same problem. I hope the solution works when I try it

zillawallace
504 Command not implemented
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Joined: 2015-02-27 10:34
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Last name: Wallace

Re: 500 Internal Server Error on website page

#6 Post by zillawallace » 2015-04-17 13:40

oh dear

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