CPanel

Have the feeling that everybody is staring at you in the other forums? Then look here, in this forum nobody does care what you say ;-)

Moderator: Project members

Post Reply
Message
Author
Casper
500 Command not understood
Posts: 3
Joined: 2015-04-01 13:56
First name: Matt
Last name: Gilewicz

CPanel

#1 Post by Casper » 2015-04-01 14:00

Hi, I am using a joomla template provider to upload a template to my new joomla site and they need my CPanel information so they can carry otu the work for me, I ahve no idea how to get them this information, please can you tell me what they need and where to find it, thanks

User avatar
boco
Contributor
Posts: 25282
Joined: 2006-05-01 03:28
Location: Germany

Re: CPanel

#2 Post by boco » 2015-04-01 18:39

I'm not a friend of giving out personal information to strangers, but if you insist, you should:

-change the cPanel login data beforehand to a temporary unique combination,
-contact them over a reasonably secure channel (email is NOT secure) and provide them the login data,
-constantly check and verify their actions,
-change the login data back after work is done.

Never give out your original login data!
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

minstudenterkorsel
500 Syntax error
Posts: 13
Joined: 2015-05-27 08:24
First name: Christian
Last name: Studenterkorsel

Re: CPanel

#3 Post by minstudenterkorsel » 2015-05-28 09:53

Hey Casper

They need:
Your ip-adress or FTP name (ftp.example.com)
and you can make an additional FTP-user (Username and password).
You can delete the additional FTP-user after they have made the implementation.
Best regards
Christian Studenterkørsel

Post Reply