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#1 Post by Casper » 2015-04-01 14:00

Hi, I am using a joomla template provider to upload a template to my new joomla site and they need my CPanel information so they can carry otu the work for me, I ahve no idea how to get them this information, please can you tell me what they need and where to find it, thanks

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Re: CPanel

#2 Post by boco » 2015-04-01 18:39

I'm not a friend of giving out personal information to strangers, but if you insist, you should:

-change the cPanel login data beforehand to a temporary unique combination,
-contact them over a reasonably secure channel (email is NOT secure) and provide them the login data,
-constantly check and verify their actions,
-change the login data back after work is done.

Never give out your original login data!
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
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Re: CPanel

#3 Post by minstudenterkorsel » 2015-05-28 09:53

Hey Casper

They need:
Your ip-adress or FTP name (
and you can make an additional FTP-user (Username and password).
You can delete the additional FTP-user after they have made the implementation.
Best regards
Christian Studenterkørsel

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