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Posted: 2015-04-01 14:00
by Casper
Hi, I am using a joomla template provider to upload a template to my new joomla site and they need my CPanel information so they can carry otu the work for me, I ahve no idea how to get them this information, please can you tell me what they need and where to find it, thanks

Re: CPanel

Posted: 2015-04-01 18:39
by boco
I'm not a friend of giving out personal information to strangers, but if you insist, you should:

-change the cPanel login data beforehand to a temporary unique combination,
-contact them over a reasonably secure channel (email is NOT secure) and provide them the login data,
-constantly check and verify their actions,
-change the login data back after work is done.

Never give out your original login data!

Re: CPanel

Posted: 2015-05-28 09:53
by minstudenterkorsel
Hey Casper

They need:
Your ip-adress or FTP name (
and you can make an additional FTP-user (Username and password).
You can delete the additional FTP-user after they have made the implementation.