Can't Log in to my Filezilla FTP for Shutterstock

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MichaelBlakeley
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Posts: 3
Joined: 2015-05-25 21:37
First name: Michael
Last name: Blakeley

Can't Log in to my Filezilla FTP for Shutterstock

#1 Post by MichaelBlakeley » 2015-05-26 22:28

I can't seem to get FileZilla to connect to the server and I know I'm using the right e-mail and password. When I attempt o log on I get the following:

Status: Resolving address of ftp.shutterstock.com
Status: Connecting to 199.96.162.38:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER michael@driftworksproductions.com
Response: 331 Password required for michael@driftworksproductions.com
Command: PASS **********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server

I was able to log on yesterday... and suggestions?

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boco
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Posts: 26914
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't Log in to my Filezilla FTP for Shutterstock

#2 Post by boco » 2015-05-28 01:14

The server denies your login data. If you're absolutely sure that data is correct, you need to contact the server support.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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