We have been experiencing an issue with our website. Lately we have not been able to log in. We receive this message:
Status: Connecting to 70.32.28.70:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER mi3-wts7\cortlandvc
Response: 331 Password required
Command: PASS **********
Response: 530 User cannot log in, home directory inaccessible.
Error: Critical error: Could not connect to server
Furthermore, we have also discovered that our website's slideshow has not been receiving our updates since last April. Any idea what is going on?
530 User cannot log in, home directory inaccessible. Error:Critical error: Could not connect to server
Moderator: Project members
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- 500 Command not understood
- Posts: 1
- Joined: 2019-09-11 15:50
- First name: Cortland
- Last name: Videoclub
Re: 530 User cannot log in, home directory inaccessible. Error:Critical error: Could not connect to server
You need to get in touch with your hosting support immediately. The problem is 100% on the server. Through either a wrong configuration (access rights) or a filesystem problem, your user's home directory cannot be loaded. That's something they have to fix.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org