Can't login to Filezilla server from client on Win Server 2019?

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Norm@Home
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Can't login to Filezilla server from client on Win Server 2019?

#1 Post by Norm@Home » 2021-05-07 21:29

I've been using Filezillla server for years on an old Windows Server 2003 computer, the sole purpose of that was to store scans from a Kyocera multi function copier / scanner / fax that I could never get SMB to work no matter what. Since it was way overdue and there server was showing signs of problems I replaced it with a new Windows Server 2019 Standard x64 based computer. To be clear we're not using FTP outside of the local network, after I installed Filezilla server and configured it for the users that the Kyocera will be using I also installed Filezilla client just to test the server before going to update the Kyocera's address book. Now I had written down the old server settings which were mainly that I set the ftp port to 435 instead of 21. I also disabled the Windows firewall for the local private network (until the tests are complete) and when I tried to connect with Filezilla client to Filezilla server on the local machine I would get a message "Connection established waiting for Hello message" but that's as far as I got and it would timeout and retry with the same message over and over again. Now I had not bound the ftp server to the servers IP address (the old one hadn't been and it worked where the bound IP address was just *) but I tried that replacing the asterisk with the computers local IP address and I still could not login to the FTP server from the client on the same machine. Does anyone have an idea what the problem could be?

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botg
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Re: Can't login to Filezilla server from client on Win Server 2019?

#2 Post by botg » 2021-05-10 08:04

when I tried to connect with Filezilla client to Filezilla server on the local machine I would get a message "Connection established waiting for Hello message"
Does it say anything in the server log when the client is in this state?

Norm@Home
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Re: Can't login to Filezilla server from client on Win Server 2019?

#3 Post by Norm@Home » 2021-05-10 12:53

I turned file logging on and the server and client both seem to say the same thing:
  • 2021-05-10 08:36:12 6128 1 Status: Connecting to 192.168.1.5:445...
    2021-05-10 08:36:12 6128 1 Status: Connection established, waiting for welcome message...
    2021-05-10 08:36:32 6128 1 Error: Connection timed out after 20 seconds of inactivity
    2021-05-10 08:36:32 6128 1 Error: Could not connect to server
    2021-05-10 08:36:32 6128 1 Status: Waiting to retry...
    2021-05-10 08:36:37 6128 1 Status: Connecting to 192.168.1.5:445...
    2021-05-10 08:36:37 6128 1 Status: Connection established, waiting for welcome message...
    2021-05-10 08:36:57 6128 1 Error: Connection timed out after 20 seconds of inactivity
    2021-05-10 08:36:57 6128 1 Error: Could not connect to server
    2021-05-10 08:38:54 6128 1 Status: Disconnected from server
    2021-05-10 08:38:54 6128 1 Status: Connecting to 192.168.1.5:445...
    2021-05-10 08:38:54 6128 1 Status: Connection established, waiting for welcome message...
    2021-05-10 08:39:14 6128 1 Error: Connection timed out after 20 seconds of inactivity
    2021-05-10 08:39:14 6128 1 Error: Could not connect to server
    2021-05-10 08:39:14 6128 1 Status: Waiting to retry...
    2021-05-10 08:39:19 6128 1 Status: Connecting to 192.168.1.5:445...
    2021-05-10 08:39:19 6128 1 Status: Connection established, waiting for welcome message...
    2021-05-10 08:39:39 6128 1 Error: Connection timed out after 20 seconds of inactivity
    2021-05-10 08:39:39 6128 1 Error: Could not connect to server
The users are all setup, they each have a home directory with read / write rights and I'm running the client on the same computer as the server and yet I can connect but the client never receives the Hello message and as I'd previously mentioned for the purpose of troubleshooting this I have the Windows Firewall turned off for the local private network and the network type is set to Private?

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boco
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Re: Can't login to Filezilla server from client on Win Server 2019?

#4 Post by boco » 2021-05-10 19:19

Does the OS complain about the missing/disabled firewall? If not, there is an additional firewall running.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

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Re: Can't login to Filezilla server from client on Win Server 2019?

#5 Post by botg » 2021-05-10 21:10

Please post the server log.

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