With ftptest.net works but Filezilla client doesn't

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carolrs
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With ftptest.net works but Filezilla client doesn't

#1 Post by carolrs » 2024-05-03 14:32

Hi All,

I hope you can help me with this because it drives me crazy.

When I check if the server is working propely in ftptest.net it doesn't show any errors. I can also see on the administration server that it is well connected.

Test log

Warning: Selected port (5790) is not the default port (21) of the selected protocol.

Status: Resolving address of 119.12.232.169

Status: Connecting to 119.12.232.169

Warning: The entered address does not resolve to an IPv6 address.

Status: Connected, waiting for welcome message...

Reply: 220-FileZilla Server 1.8.2

Reply: 220-Please visit https://filezilla-project.org/

Reply: 220 Welcome to Control Surveys Server

Command: CLNT https://ftptest.net on behalf of 119.12.232.169

Reply: 200 Don't care.

Command: AUTH TLS

Reply: 234 Using authentication type TLS.

Status: Performing TLS handshake...

Status: TLS handshake successful, verifying certificate...

Status: Received 1 certificates from server.

Status: cert[0]: subject='CN=filezilla-server self signed certificate' issuer='CN=filezilla-server self signed certificate'

Command: USER Allyces

Reply: 331 Please, specify the password.

Command: PASS *******

Reply: 230 Login successful.

Command: SYST

Reply: 215 UNIX emulated by FileZilla.

Command: FEAT

Reply: 211-Features:

Reply: MDTM

Reply: REST STREAM

Reply: SIZE

Reply: MLST type*;size*;modify*;perm*;

Reply: MLSD

Reply: AUTH SSL

Reply: AUTH TLS

Reply: PROT

Reply: PBSZ

Reply: UTF8

Reply: TVFS

Reply: EPSV

Reply: EPRT

Reply: MFMT

Reply: 211 End

Command: PBSZ 0

Reply: 200 PBSZ=0

Command: PROT P

Reply: 200 Protection level set to P

Command: PWD

Reply: 257 "/" is current directory.

Status: Current path is /

Command: TYPE I

Reply: 200 Type set to I

Command: PASV

Reply: 227 Entering Passive Mode (119,12,232,169,10,68)

Command: MLSD

Status: Data connection established, performing TLS handshake...

Status: TLS handshake successful, verifying certificate...

Status: Received 1 certificates from server.

Status: cert[0]: subject='CN=filezilla-server self signed certificate' issuer='CN=filezilla-server self signed certificate'

Status: TLS session of transfer connection has been resumed.

Reply: 150 Starting data transfer.

Reply: 226 Operation successful

Status: Success

Results

Your server is working and assorted routers/firewalls have been correctly configured for explicit FTP over TLS as performed by this test. However there have been warnings about compatibility issues, not all users will be able to use your server.

For maximum compatibility, consider resolving these warnings.


However when I use the same credentials in Filezilla Client it doesn't connect at all. This is the message I see.

Status: Connecting to 119.12.232.169:5790...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to 119.12.232.169:5790...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Can someone help me with this, please? I don't know why this happen.

Thanks.

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botg
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Re: With ftptest.net works but Filezilla client doesn't

#2 Post by botg » 2024-05-03 15:47

Could a firewall be blocking you?

carolrs
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Re: With ftptest.net works but Filezilla client doesn't

#3 Post by carolrs » 2024-05-04 14:13

Hi,

Setup are right I already unblocked them. Also the test said everything is fine with the firewall. I don't understand what it is going on.

Regards,

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boco
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Re: With ftptest.net works but Filezilla client doesn't

#4 Post by boco » 2024-05-04 15:50

Which test? ftptest.net tests the FTP Server ONLY. It cannot test the client and, in fact, rules it out. Thus, a successful test using that site means the server is good, and the problem is at the client side.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

carolrs
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Last name: Reyes

Re: With ftptest.net works but Filezilla client doesn't

#5 Post by carolrs » 2024-05-06 13:06

Hi,

Thanks for your answer. I know I am testing if the server is working right. However the fact that I am using the clients credentials to test it make me think that it is not the client issue.
It looks like the website server with clients credentials have access to the files on my computer. As you can see the log below. I hope you can help.

Warning: Selected port (5790) is not the default port (21) of the selected protocol.

Status: Resolving address of 119.12.232.169

Status: Connecting to 119.12.232.169

Warning: The entered address does not resolve to an IPv6 address.

Status: Connected, waiting for welcome message...

Reply: 220-FileZilla Server 1.8.2

Reply: 220-Please visit https://filezilla-project.org/

Reply: 220 Welcome to Control Surveys Server

Command: CLNT https://ftptest.net on behalf of 119.12.232.169

Reply: 200 Don't care.

Command: AUTH TLS

Reply: 234 Using authentication type TLS.

Status: Performing TLS handshake...

Status: TLS handshake successful, verifying certificate...

Status: Received 1 certificates from server.

Status: cert[0]: subject='CN=filezilla-server self signed certificate' issuer='CN=filezilla-server self signed certificate'

Command: USER Allyces

Reply: 331 Please, specify the password.

Command: PASS *******

Reply: 230 Login successful.

Command: SYST

Reply: 215 UNIX emulated by FileZilla.

Command: FEAT

Reply: 211-Features:

Reply: MDTM

Reply: REST STREAM

Reply: SIZE

Reply: MLST type*;size*;modify*;perm*;

Reply: MLSD

Reply: AUTH SSL

Reply: AUTH TLS

Reply: PROT

Reply: PBSZ

Reply: UTF8

Reply: TVFS

Reply: EPSV

Reply: EPRT

Reply: MFMT

Reply: 211 End

Command: PBSZ 0

Reply: 200 PBSZ=0

Command: PROT P

Reply: 200 Protection level set to P

Command: PWD

Reply: 257 "/" is current directory.

Status: Current path is /

Command: TYPE I

Reply: 200 Type set to I

Command: PASV

Reply: 227 Entering Passive Mode (119,12,232,169,9,197)

Command: MLSD

Status: Data connection established, performing TLS handshake...

Status: TLS handshake successful, verifying certificate...

Status: Received 1 certificates from server.

Status: cert[0]: subject='CN=filezilla-server self signed certificate' issuer='CN=filezilla-server self signed certificate'

Status: TLS session of transfer connection has been resumed.

Reply: 150 Starting data transfer.

Listing: type=file;size=3906563;modify=20240506125517.544;perms=awr; 05a51315-0cd0-42d1-8849-065a66f22fab.pdf

Reply: 226 Operation successful

Status: Success

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boco
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Re: With ftptest.net works but Filezilla client doesn't

#6 Post by boco » 2024-05-06 19:35

There is no such thing as "client credentials". Only one type of credentials exist (the ones for accessing the FTP server account), and the client can optionally save them as they are requested by the server as part of the login process. Credential saving in the client is for convenience only.
The test is successful, the server works. It's running on a non-standard port, however, which can be a problem with some bad firewalls that expect FTP traffic only on the default port.

A 100% client side issue, something is blocking FileZilla from making a connection to the destination socket (119.12.232.169:5790).
It looks like the website server with clients credentials have access to the files on my computer.
What items you see in listings are the ones your FTP account has access to. That would be files from wherever the server is running.

Note: If the FTP server is running on your own computer, or a computer in your LAN, you need to tell that from the start as it changes things. With a local server, you cannot use the public IP address to access it from a client that's also in the same LAN. In this case, you MUST use the private IP address of the server only, as the public one does not exist within the LAN borders (it exists only on the outside-facing side of your NAT router).
Try with the private IP or the NETBIOS name (Workgroup name) of the local server, then.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

carolrs
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Posts: 4
Joined: 2024-05-03 12:52
First name: Carolina
Last name: Reyes

Re: With ftptest.net works but Filezilla client doesn't

#7 Post by carolrs » 2024-05-08 14:25

Hi Boco,

Thanks for your answer. I was testing as a client on my own computer becuase I used to do it like that before I changed my internet company. It used to work.

After your note I tried in another computer outside my network and it works. Thanks very much.

Regards,

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