Service terminated unexpectedly

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TonyUK
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Service terminated unexpectedly

#1 Post by TonyUK » 2012-06-14 09:21

For the last 2-3 releases the FileZilla service will stop intermittently requiring the service to be (re)started manually, outside of these events it's extremely stable.

Running FileZilla Server 0.9.41 on Windows Server 2003 64-bit, don't think it's something specific to the .41 release as I've seen similar issue in previous releases and keep current on updates in the hope it's been resolved.

Not really sure what would be useful in helping to find where the problem is but would like to get it resolved, if only to ensure it's not an exploitable issue. Event log details below.


Event Log - Application

Error - Application Error
Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

Information - DrWatson
The application, C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe, generated an application error The error occurred on xx/xx/2012 @ xx:xx:xx.xxx The exception generated was c0000005 at address 004078E8 (FileZilla_Server)

Event Log - System

Error - Service Control Manager
The FileZilla Server FTP server service terminated unexpectedly. It has done this 1 time(s).

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botg
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Re: Service terminated unexpectedly

#2 Post by botg » 2012-06-14 16:55

Unfortunately I have never been able to reproduce these issues. I would be very glad if you could find any specific way to reproduce it.

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boco
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Re: Service terminated unexpectedly

#3 Post by boco » 2012-06-14 18:14

And sadly, the APPCRASH message is not worth much if the faulting module is unknown...
### BEGIN SIGNATURE BLOCK ###
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TonyUK
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Re: Service terminated unexpectedly

#4 Post by TonyUK » 2012-06-15 13:21

Are there any additional details I could capture in future that might be more helpful in resolving this issue?

Anything low-impact that captures useful debug data and only interacts with FileZilla is potentially something I could justify experimenting with.

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boco
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Re: Service terminated unexpectedly

#5 Post by boco » 2012-06-15 22:47

It's not exactly straightforward to conveniently run a debugger under Windows. Maybe the dev has any requests.
### BEGIN SIGNATURE BLOCK ###
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botg
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Re: Service terminated unexpectedly

#6 Post by botg » 2012-06-16 22:08

Easiest would be get a copy of Visual Studio, compile FileZilla Server as debug build and keep it running in the debugger.

TonyUK
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Re: Service terminated unexpectedly

#7 Post by TonyUK » 2012-06-18 15:54

In your opinion would re-compiling the executable for debug and including a crash reporting module be likely to trap this error?

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Re: Service terminated unexpectedly

#8 Post by botg » 2012-06-18 19:14

Chances are good at that.

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