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PostPosted: 2011-12-06 16:06 
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500 Command not understood

Joined: 2011-12-06 14:59
Posts: 1
Hello,

I am new to using filezilla, or any other third party ftp client. I have downloaded filezilla and set up an account on my server, now I just want to connect. This is the message I am getting....

Status: Resolving address of ftp.probus-sigma.com
Status: Connecting to 81.19.187.33:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 16:03. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER ftpclient@our-website.com
Response: 331 User ftpclient@our-website.com OK. Password required
Command: PASS *********
Response: 421 Home directory not available - aborting
Error: Could not connect to server


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PostPosted: 2011-12-07 02:38 
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226 Transfer OK
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Joined: 2006-05-01 03:28
Posts: 19629
Location: Germany
The home directory assigned to the FTP account cannot be used for some reason. Maybe it doesn't exist, or the FTP daemon doesn't have permissions to access it.
You must contact the server administrator to have it fixed.

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PostPosted: 2012-11-27 04:41 
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500 Command not understood

Joined: 2012-11-27 04:28
Posts: 2
hey i know this threads old but it's coming up pretty high on a google search for this 'no home directory' error so i thought i'd give some input on how i fixed it for everyone out there that's going to come here looking for a solution in the future.

i was working on my site fine, then had to stop working on it for a couple months. when i got back i tried to log in using filezilla, but got that 'no home directory' error. what i did to fix it was i logged into my cpanel on my host's end, and created a new ftp account. i successfully logged in on filezilla using the new account, then deleted the new account(again on cpanel) and tried again with the old account on filezilla, and voila! like some kind of voodoo magic it logged in successfully without the error.

i'm not really sure how it fixed the error, but it did(at least in my case) so give it a try! maybe something to do with the ftp session control? no clue really just a guess.


ps - that this forum doesn't let you register with a gmail email address is super ridiculous. you shouldn't need to restrict an entire email provider just because it's the '#1 SPAM ENABLER'. maybe it's #1 because it's popular... and used more in general than other providers...


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PostPosted: 2012-11-27 06:04 
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226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19629
Location: Germany
Quote:
i'm not really sure how it fixed the error, but it did(at least in my case) so give it a try! maybe something to do with the ftp session control? no clue really just a guess.
Not so much magic involved. Creating the new account probably just fixed/reset the permissions assigned with the home directory to the proper values.

Quote:
ps - that this forum doesn't let you register with a gmail email address is super ridiculous. you shouldn't need to restrict an entire email provider just because it's the '#1 SPAM ENABLER'. maybe it's #1 because it's popular... and used more in general than other providers...
You know of a way to kill the GMail spam 100% while letting the good users in? The proposed solution would need to work without any third-party additions to the forum software.

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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PostPosted: 2012-11-28 09:35 
Offline
500 Command not understood

Joined: 2012-11-27 04:28
Posts: 2
boco wrote:
Quote:
i'm not really sure how it fixed the error, but it did(at least in my case) so give it a try! maybe something to do with the ftp session control? no clue really just a guess.

Not so much magic involved. Creating the new account probably just fixed/reset the permissions assigned with the home directory to the proper values.

yeah that sounds about right. just interesting how it took a new account to try and access it for a reset to occur.

Quote:
Quote:
ps - that this forum doesn't let you register with a gmail email address is super ridiculous. you shouldn't need to restrict an entire email provider just because it's the '#1 SPAM ENABLER'. maybe it's #1 because it's popular... and used more in general than other providers...

You know of a way to kill the GMail spam 100% while letting the good users in? The proposed solution would need to work without any third-party additions to the forum software.


well the human detector for sign up is really weak, easily worked around lol. it should at least be a random math question, or if using captcha is such a big deal(which you make it seem like it is) then make a little db with images of numbers for a simple in house captcha style human test. most other sites just have a better human detection test is what i'm saying, and they don't ban gmail.


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PostPosted: 2012-11-28 18:36 
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226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19629
Location: Germany
The FileZilla developer refuses to make himself dependent on third-party modules for phpBB, though. It would need to be something that survives a phpBB update without modification. There are many insecure phpBB board installations because their admins need to wait for their hacks to be updated by third-party developers. It often can take weeks to months.

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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