0.9.44 beta "Faulting module name: libeay32.dll"

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dwingerson
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0.9.44 beta "Faulting module name: libeay32.dll"

#1 Post by dwingerson » 2014-04-22 22:34

FileZilla Server version 0.9.44 beta

I keep getting having the Filezilla server service shutting down anyone else experiencing this ?

Faulting application name: FileZilla Server.exe, version: 0.9.44.0, time stamp: 0x53444eac
Faulting module name: libeay32.dll, version: 1.0.1.7, time stamp: 0x534448a2

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C:\Program Files (x86)\FileZilla Server>md5deep64 *eay*
7384a329395a6c3a9699e0d0fef39726  C:\Program Files (x86)\FileZilla Server\libeay32.dll
89d7c6dd5e73371bbca03278e56f962c  C:\Program Files (x86)\FileZilla Server\ssleay32.dll
System Log today

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4/22/2014 9:40:10 AM
The FileZilla Server FTP server service terminated unexpectedly.  It has done this 3 time(s).

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Event ID 1000 4/22/2014 9:40:09 AM

Faulting application name: FileZilla Server.exe, version: 0.9.44.0, time stamp: 0x53444eac
Faulting module name: libeay32.dll, version: 1.0.1.7, time stamp: 0x534448a2
Exception code: 0xc0000005
Fault offset: 0x0000355f
Faulting process id: 0xef8
Faulting application start time: 0x01cf5c10f16807ed
Faulting application path: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
Faulting module path: C:\Program Files (x86)\FileZilla Server\libeay32.dll

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Event ID 1000 4/19/2014 11:53:56 AM

Faulting application name: FileZilla Server.exe, version: 0.9.44.0, time stamp: 0x53444eac
Faulting module name: libeay32.dll, version: 1.0.1.7, time stamp: 0x534448a2
Exception code: 0xc0000005
Fault offset: 0x0000355f
Faulting process id: 0x1498
Faulting application start time: 0x01cf5b65605a0a10
Faulting application path: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
Faulting module path: C:\Program Files (x86)\FileZilla Server\libeay32.dll
Report Id: cfaee936-c7da-11e3-b74a-005056b45797

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Event ID 1000 4/18/2014 6:52:35 PM

Faulting application name: FileZilla Server.exe, version: 0.9.44.0, time stamp: 0x53444eac
Faulting module name: libeay32.dll, version: 1.0.1.7, time stamp: 0x534448a2
Exception code: 0xc0000005
Fault offset: 0x0000355f
Faulting process id: 0x458
Faulting application start time: 0x01cf5608c21cbf3c
Faulting application path: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
Faulting module path: C:\Program Files (x86)\FileZilla Server\libeay32.dll
Report Id: 21cc93b5-c74c-11e3-b74a-005056b45797

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#2 Post by botg » 2014-04-23 06:41

At that particular location there's a CPU instruction that expects an aligned stack pointer, yet it isn't at that point. Either a bug in OpenSSL's hand-crafted assembler code, or a bug in Visual Studio 2013 where it calls the functions the wrong way.

I'll see if I can track down the actual cause.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#3 Post by botg » 2014-04-23 17:50

Which CPU do you use?

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#4 Post by dwingerson » 2014-04-23 18:26

This production server is a virtualized on a VMWare ESXI 5.x host.

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Intel(R) Xeon(R) CPU E7-2870 @ 2.40 GHZ (4 Processors)
Details from System Info

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OS Name:                   Microsoft Windows Server 2008 R2 Standard 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Member Server
OS Build Type:             Multiprocessor Free
System Manufacturer:       VMware, Inc.
System Model:              VMware Virtual Platform
System Type:               x64-based PC
Processor(s):              4 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 37 Stepping 1 GenuineIntel ~2397 Mhz
                           [02]: Intel64 Family 6 Model 37 Stepping 1 GenuineIntel ~2397 Mhz
                           [03]: Intel64 Family 6 Model 37 Stepping 1 GenuineIntel ~2397 Mhz
                           [04]: Intel64 Family 6 Model 37 Stepping 1 GenuineIntel ~2397 Mhz

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#5 Post by botg » 2014-04-23 20:22

So far I haven't been able to reproduce this issue on any of my machines.

Your CPU is more than recent enough, it supports the SSSE3 instruction set that is being used at the fault location, so that not an issue.

As for VMWare ESXi, what's the EVC set to on the VM running FileZilla Server?

Last but not least, would it be possible to test it on a bare-metal system, without any hypervisors or other VM software interfering?

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#6 Post by dwingerson » 2014-04-23 22:20

VMware EVC Mode: Intel "Westmere" Generation

Physical is really not an option for us.

Could compiling the SSL dependencies on this VM help any?

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#7 Post by botg » 2014-04-24 19:34

No, I don't think so.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#8 Post by leave_my_name_out » 2014-05-20 15:01

same problem here... service stopped on may 13th for the first time, today it stopped again

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Faulting application name: FileZilla Server.exe, version: 0.9.44.0, time stamp: 0x53444eac
Faulting module name: libeay32.dll, version: 1.0.1.7, time stamp: 0x534448a2
Exception code: 0xc0000005
Fault offset: 0x0000355f
Faulting process id: 0x1130
Faulting application start time: 0x01cf690f5acbbd1a
Faulting application path: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
Faulting module path: C:\Program Files (x86)\FileZilla Server\libeay32.dll
Report Id: 333ec3c4-e028-11e3-a6d8-005056b907db
we are also running filezilla 0.9.44 beta on a virtual machine, 5.x ESXI host lies down below.
CPU E5620, same EVC mode as the threadstarter's

no problems before I've updated to 9.44.beta due to the openssl issue

regards,
thomas

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#9 Post by AlexAza » 2014-05-23 07:38

We are having the same issue. Server stops all of a sudden.
Error in the Event Log:

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Faulting application name: FileZilla Server.exe, version: 0.9.44.0, time stamp: 0x53444eac
Faulting module name: libeay32.dll, version: 1.0.1.7, time stamp: 0x534448a2
Exception code: 0xc0000005
Fault offset: 0x0000356e
Faulting process id: 0x10f0
Faulting application start time: 0x01cf7604b032202c
Faulting application path: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
Faulting module path: C:\Program Files (x86)\FileZilla Server\libeay32.dll
Report Id: 4ec395dc-e222-11e3-b7a8-0026b945dda5

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#10 Post by leave_my_name_out » 2014-07-24 11:57

two months have gone by, not much dev feedback to see here...

so has this issue been fixed with 0.9.45 beta or do I have to buy a license for another product to get a rockstable FTPS server?

drives me crazy meanwhile, filezilla service continues to crash at least once a week....

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#11 Post by dwingerson » 2014-07-24 15:33

We upgraded to 0.9.45 hoping this would resolve the issue. It has not we are continuing to experience challenges with the server.

libeay32.dll = version 1.0.1h
ssleay32.dll = version 1.0.1h

In Application Event Viewer

Error Event ID 1000

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Faulting application name: FileZilla Server.exe, version: 0.9.45.0, time stamp: 0x53931dfc
Faulting module name: libeay32.dll, version: 1.0.1.8, time stamp: 0x539303fb
Exception code: 0xc0000005
Fault offset: 0x00003569
Faulting process id: 0x4c0
Faulting application start time: 0x01cfa349f71e4038
Faulting application path: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
Faulting module path: C:\Program Files (x86)\FileZilla Server\libeay32.dll
Report Id: a2935733-12eb-11e4-b8d9-005056b45797
In System Event Viewer

Error 7034, Service Control Manager

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The FileZilla Server FTP server service terminated unexpectedly.  It has done this 1 time(s).

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#12 Post by botg » 2014-07-27 21:12

Please try this test version of FileZilla Server: https://filezilla-project.org/codesquid ... S_test.exe

It links against a more recent revision of OpenSSL which contains a number of changes related to its inline assembler code.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#13 Post by dwingerson » 2014-07-28 20:45

Do I need to install the whole server just replace the two DLLs? Please advise.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#14 Post by botg » 2014-07-28 22:01

Everything.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#15 Post by botg » 2014-07-29 10:03

A new test version is available. Please test https://filezilla-project.org/codesquid ... _test2.exe

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