0.9.44 beta "Faulting module name: libeay32.dll"

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dwingerson
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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#31 Post by dwingerson » 2014-08-23 03:08

We're doing something similar to auto relaunch the service but it's still very disruptive to file transfers.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#32 Post by dwingerson » 2014-08-23 03:13

Interesting not the same OS and not virtualized.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#33 Post by somebody08 » 2014-09-02 16:35

Faulting application name: FileZilla Host.exe, version: 0.9.46.0, time stamp: 0x53de0ab0
Faulting module name: libeay32.dll, version: 1.0.2.0, time stamp: 0x53de0305
Exception code: 0xc0000005
Fault offset: 0x00004784
Faulting process id: 0x1418
Faulting application start time: 0x01cfc54239ee3d20

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#34 Post by leave_my_name_out » 2014-09-08 12:49

(unfortunately) I'm back

had no time to install the latest filezilla server release but been happy for a few weeks, no crashes at all..... until today, 20 minutes ago the server was gone (again)... same ol, same ol @ event viewer --->
Faulting application name: FileZilla Server.exe, version: 0.9.45.0, time stamp: 0x53d76fae
Faulting module name: libeay32.dll, version: 1.0.2.0, time stamp: 0x53d76f63
Exception code: 0xc0000005
Fault offset: 0x00003902
Faulting process id: 0x1a68
Faulting application start time: 0x01cfb14ce7c0f5de
Faulting application path: C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe
Faulting module path: C:\Program Files (x86)\FileZilla Server\libeay32.dll
Report Id: 7404f174-3750-11e4-b078-005056b907db
you work is really appreciated but I guess I have to seriously start evaluation of other products before somebody wants to see filezilla AND my ass gone for good :-P still, fingers crossed for a quick but permanent fix.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#35 Post by botg » 2014-09-08 15:57

Sadly finger crossing won't help.

I'm out of ideas on this one.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#36 Post by somebody08 » 2014-09-11 17:08

It's crashing every day now.
the fault offset is different each time. should I even bother posting them? Are they useful at all?

Code: Select all

Faulting application name: FileZilla Host.exe, version: 0.9.46.0, time stamp: 0x53de0ab0
Faulting module name: libeay32.dll, version: 1.0.2.0, time stamp: 0x53de0305
Exception code: 0xc0000005
Fault offset: 0x0000478e
Faulting process id: 0xfec
Faulting application start time: 0x01cfc6adba79b8b5

Faulting application name: FileZilla Host.exe, version: 0.9.46.0, time stamp: 0x53de0ab0
Faulting module name: libeay32.dll, version: 1.0.2.0, time stamp: 0x53de0305
Exception code: 0xc0000005
Fault offset: 0x0000477f
Faulting process id: 0x20
Faulting application start time: 0x01cfc7ca6e95fb0f

Faulting application name: FileZilla Host.exe, version: 0.9.46.0, time stamp: 0x53de0ab0
Faulting module name: libeay32.dll, version: 1.0.2.0, time stamp: 0x53de0305
Exception code: 0xc0000005
Fault offset: 0x00004789
Faulting process id: 0xc80
Faulting application start time: 0x01cfc92eca9512fc

Faulting application name: FileZilla Host.exe, version: 0.9.46.0, time stamp: 0x53de0ab0
Faulting module name: libeay32.dll, version: 1.0.2.0, time stamp: 0x53de0305
Exception code: 0xc0000005
Fault offset: 0x0000477f
Faulting process id: 0x1580
Faulting application start time: 0x01cfc9a0c9a5864c

Faulting application name: FileZilla Host.exe, version: 0.9.46.0, time stamp: 0x53de0ab0
Faulting module name: libeay32.dll, version: 1.0.2.0, time stamp: 0x53de0305
Exception code: 0xc0000005
Fault offset: 0x00004789
Faulting process id: 0x1678
Faulting application start time: 0x01cfcc831913ffef

Faulting application name: FileZilla Host.exe, version: 0.9.46.0, time stamp: 0x53de0ab0
Faulting module name: libeay32.dll, version: 1.0.2.0, time stamp: 0x53de0305
Exception code: 0xc0000005
Fault offset: 0x0000478e
Faulting process id: 0x1384
Faulting application start time: 0x01cfcd656448e452

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#37 Post by botg » 2014-09-12 07:49

Please try this build: https://filezilla-project.org/codesquid ... -debug.exe

Note that all optimization has been disabled, this may cause loss of performance depending on the server's workload.

In addition, please enable the minidump functionality of Windows, see http://msdn.microsoft.com/en-us/library ... 85%29.aspx

Create the directory in the registry if needed, set the DumpFolder, set DumpCount to 10 and DumpType to 1.

If it crashes again, there should be a minidump in the dump folder. Please send me that file.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#38 Post by jasonwc » 2014-09-12 16:25

I just wanted to chime in to say that I'm seeing the same crashes with faulting module libeay32.dll. The crashes are readily repeatable and occur every few hours when there is an active transfer from one of my users. This may be a coincidence but I have not been able to replicate the crash from clients running CuteFTP on Windows (despite large transfers of 80 GB and 20 GB), but a user using the Filezilla client on Linux reliably crashes the server a few hours into every transfer. Since this was occurring every few hours with a large active transfer from this Linux user, I switched to a different FTP server (XLight) and the problem has gone away.

I tested with 0.9.46 beta on WHS 2011 (64 bit) running on a Sandybridge Core i3 chip, 8 GB of RAM, and an Asus workstation motherboard. I can provide full system specs later. If needed, I can also install the new build and provide a minidump.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#39 Post by botg » 2014-09-12 18:55

Yes, please try the latest test build.
a user using the Filezilla client on Linux reliably crashes the server a few hours into every transfer
Can you figure out which version of FileZilla he uses, which distribution and version he uses and whether he's using the FileZilla package from his distribution or the binaries from the FileZilla website?

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#40 Post by mhanor » 2014-09-14 15:17

I can reliably reproduce the crash with your debug build, my Windows 7 x64 host and Debian 7.6 x86 running as a VirtualBox virtual machine. I copy from the server to the client (Debian's Filezilla Client 3.5.3 package, default settings). I've used the unarchived Qt 4.8.6 source files (get the source archive from here).

Here's a minidump

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#41 Post by botg » 2014-09-15 13:07

Hmpf, the crash is inside the assembler code again. No call stack available :(

I've reproduced your setup, but so far have been unable to reproduce the crash.

What CPU are you using? What kind of disks are you using to transfer the files from/to? Mono-crystalline silicon or spinning rust?

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#42 Post by botg » 2014-09-15 15:06

Also, please try this build: https://filezilla-project.org/codesquid ... debug2.exe

It sets custom locking functions, something which shouldn't be needed in a well-designed library. But I've given up all hope with OpenSSL, the more I learn about it, the less I want to use it :(

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#43 Post by mhanor » 2014-09-15 20:49

It's not 100% reproducible with my setup. But I managed to crash it several times. There are times when it doesn't want to crash.
My PC specs: i3 2120, 8GB DDR3, 2x 1TB 7200rpm no RAID spinning rust. I will try again, with the new build.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#44 Post by somebody08 » 2014-09-16 17:15

In order to maintain the up-time of the server, I had to disable windows error reporting (file zilla would not fully exit until I clicked ok on the error report) so I could then create a task to monitor the event log for filezilla crashes, then the task would immediately launch Filezilla /start command, to get the server back online immediately.

If I enable the minidump will I need to enable the error reporting?
Will it generate any prompts on the screen that must be clicked on, in order for the program to exit--thus preventing the task from relaunching filezilla server?

botg wrote:Please try this build: https://filezilla-project.org/codesquid ... -debug.exe

Note that all optimization has been disabled, this may cause loss of performance depending on the server's workload.

In addition, please enable the minidump functionality of Windows, see http://msdn.microsoft.com/en-us/library ... 85%29.aspx

Create the directory in the registry if needed, set the DumpFolder, set DumpCount to 10 and DumpType to 1.

If it crashes again, there should be a minidump in the dump folder. Please send me that file.

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Re: 0.9.44 beta "Faulting module name: libeay32.dll"

#45 Post by botg » 2014-09-16 17:27

If I enable the minidump will I need to enable the error reporting?
Will it generate any prompts on the screen that must be clicked on, in order for the program to exit--thus preventing the task from relaunching filezilla server?
I do not know.

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