Error Scanning to Local folder

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komatsuz
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Error Scanning to Local folder

#1 Post by komatsuz » 2018-10-09 09:43

Hello guys,
I am new to FilleZilla Server and I have a problem that I would like your help solving.
I have already tried in several forums of the forum for the same problem but I could not solve it.

The problem is as follows:
I am trying to set up the scan of the printer from my work to a local and shared folder (Scan2) on a Windows 10 computer where all employees access to see the scanned files.
I installed FilleZilla server, and created a user and I gave all the permissions to the folder (Scan2). The firewall is turned off, the antivirus too.
I've mapped the folder on the computer, but to no avail.

COMPUTER SETTINGS:
IP: 10.0.0.1
Username: adminuser
Password: 123456


FILEZILLA SETTINGS:
Username: scan
Password: scan
https://imgur.com/lsjisBP


PRINTER SETTINGS:
Printer IP: 10.0.0.150
In the printer, I configured Scan via FTP with all the requested data:
Printer: Kyocera Taskalfa 266ci
Host Name: 10.0.0.1
FTP Port Number: 21
Path: Scan2
User login Username: adminuser
Password: 123456


When I click the test button on printer to check the settings, FileZilla Server always gives me this message,
although the settings are 100% correct.

(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> Connected on port 21, sending welcome message...
(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> 220-FileZilla Server 0.9.60 beta
(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> 220 Please visit https://filezilla-project.org/
(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> USER adminuser
(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> 331 Password required for adminuser
(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> PASS *******
(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> 530 Login or password incorrect!
(000034)08/10/2018 18:04:01 - (not logged in) (10.0.0.150)> disconnected.


Do you have any suggestions of what can be or how to solve it?
Thank you very much!

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botg
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Re: Error Scanning to Local folder

#2 Post by botg » 2018-10-09 12:30

Look at the login credentials, they don't match the configured user.

komatsuz
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Posts: 4
Joined: 2018-10-09 08:32
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Re: Error Scanning to Local folder

#3 Post by komatsuz » 2018-10-09 13:33

botg wrote:
2018-10-09 12:30
Look at the login credentials, they don't match the configured user.
Hello botg,
Thank you for having responded.
Do you mean that the user of FileZilla has to be the same as the user of the computer?
Thank you.

komatsuz
500 Command not understood
Posts: 4
Joined: 2018-10-09 08:32
First name: Josh
Last name: Tree

Re: Error Scanning to Local folder

#4 Post by komatsuz » 2018-10-09 13:47

botg wrote:
2018-10-09 12:30
Look at the login credentials, they don't match the configured user.
I made an experiment and created in Filezilla the same user of the computer.
When I test the printer in Filezilla I get this message:

000049)09/10/2018 14:40:32 - (not logged in) (10.0.0.150)> Connected on port 21, sending welcome message...
(000049)09/10/2018 14:40:32 - (not logged in) (10.0.0.150)> 220-FileZilla Server 0.9.60 beta
(000049)09/10/2018 14:40:32 - (not logged in) (10.0.0.150)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000049)09/10/2018 14:40:32 - (not logged in) (10.0.0.150)> 220 Please visit https://filezilla-project.org/
(000049)09/10/2018 14:40:32 - (not logged in) (10.0.0.150)> USER adminuser
(000049)09/10/2018 14:40:32 - (not logged in) (10.0.0.150)> 331 Password required for adminuser
(000049)09/10/2018 14:40:32 - (not logged in) (10.0.0.150)> PASS *******
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> 230 Logged on
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> PWD
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> 257 "/" is current directory.
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> TYPE I
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> 200 Type set to I
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> PASV
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> 227 Entering Passive Mode (10,0,0,150,206,76)
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> STOR scan2/.kmc_ftpc_test
(000049)09/10/2018 14:40:32 - adminuser (10.0.0.150)> 550 Filename invalid
(000049)09/10/2018 14:40:33 - adminuser (10.0.0.150)> QUIT
(000049)09/10/2018 14:40:33 - adminuser (10.0.0.150)> 221 Goodbye
(000049)09/10/2018 14:40:33 - adminuser (10.0.0.150)> disconnected.

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boco
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Re: Error Scanning to Local folder

#5 Post by boco » 2018-10-09 17:17

1. FileZilla Server does not use Windows User Accounts at all, only its completely independent account system.

2. You set C:\Scan2 as Home directory. Home Directory always becomes the root for that user. The printer tries to upload a file into the scan2 subdirectory (see the STOR command), which does not exist. Either the printer needs to upload into the root directory or you need to create the scan2 subdirectory by hand.
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komatsuz
500 Command not understood
Posts: 4
Joined: 2018-10-09 08:32
First name: Josh
Last name: Tree

Re: Error Scanning to Local folder

#6 Post by komatsuz » 2018-10-10 09:58

boco wrote:
2018-10-09 17:17
1. FileZilla Server does not use Windows User Accounts at all, only its completely independent account system.

2. You set C:\Scan2 as Home directory. Home Directory always becomes the root for that user. The printer tries to upload a file into the scan2 subdirectory (see the STOR command), which does not exist. Either the printer needs to upload into the root directory or you need to create the scan2 subdirectory by hand.
Hello boco!
Thanks for your response.
I followed your advice and it is already working.
Thank you very much.

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