FileZilla Server not saving settings

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RocketSteve
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FileZilla Server not saving settings

#1 Post by RocketSteve » 2019-05-22 21:42

I have started to have similar issue expect that FileZilla is losing all server settings. If I add an IP block and allow list after a while the lists do not appear in the IP filter settings window.
I'm using FileZilla Server 0.9.60 beta
In addition I noticed that the welcome message is also being reset to the default.
The data is there if I close the program and restart it. This, possibly, is occurring after a PC restart.
The FileZilla Server.xml file is empty.
Running Windows 10 Pro

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botg
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Re: FileZilla Server not saving settings

#2 Post by botg » 2019-05-23 09:14

The data is there if I close the program and restart it. This, possibly, is occurring after a PC restart.
Please confirm, did you restart the service proper or did you merely restart the administration interface?

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Re: FileZilla Server not saving settings

#3 Post by RocketSteve » 2019-06-15 08:57

Ah, ok, so if I restart the interface I can still see the service is running. And hence the IP list are still there when I restart the interface. (Didn't know that the interface didn't restart the service as well.)
If I stop n start the service the IP lists vanish :(

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Re: FileZilla Server not saving settings

#4 Post by botg » 2019-06-16 11:04

Does the Windows user account the FileZilla Server service is running under have permission to write to the directory the service is installed on?

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Re: FileZilla Server not saving settings

#5 Post by RocketSteve » 2019-06-19 08:12

The Windows account running is an Administrator account and FileZilla is running under that 'local account'.
Permissions seem fine. All other services running under 'local account' are working ok.

For the folder I changed permissions to full access too. This didn't make a difference.

Is there a file [like C:\Users\Jane\AppData\Roaming\FileZilla Server/FileZilla Server Interface.xml] I can manually add the data (IP list, Passive settings, Welcome message etc. - all these are lost of a service restart.)

Although be nice to figure out why the data is lost on service restart.

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boco
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Re: FileZilla Server not saving settings

#6 Post by boco » 2019-06-19 12:13

The service stores its data in the Installation directory (usually "C:\Program Files (x86)\FileZilla Server"), in a file named "FileZilla Server.xml".

It might be this file has never been written to. Unfortunately, services cannot interact with the Desktop, so, displaying an error message is not possible.


@botg: Couldn't FZ Server use the %PROGRAMDATA% location for its settings?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
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Re: FileZilla Server not saving settings

#7 Post by botg » 2019-06-19 17:16

boco wrote:
2019-06-19 12:13
@botg: Couldn't FZ Server use the %PROGRAMDATA% location for its settings?
Yes, settings location is something that will be handled differently in the rewrite. With the tls_layer implementation now moved to libfilezilla, another important step has been taken to prepare the rewrite.

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RocketSteve
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Re: FileZilla Server not saving settings

#8 Post by RocketSteve » 2019-06-19 22:07

Had to swap out a HDD today so shutdown server.
After booting, checked FileZilla for the lost data and low n behold it was there.
Will investigate further with starting n stopping service, reboot and another shutdown.

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Re: FileZilla Server not saving settings

#9 Post by RocketSteve » 2019-06-19 22:21

I reinstalled FileZilla. Setup up accounts (that data was never lost on service restart) added IP lists into accounts as opposed to just the IP filter list. Data remained after previously mentioned server shutdown and startup.
My 'FileZilla Server.xml' file is still empty!

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Re: FileZilla Server not saving settings

#10 Post by boco » 2019-06-26 05:00

Is it possible that you are running software resetting disks back to a defined state after reboot? Other than that, I'm out of ideas.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
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Re: FileZilla Server not saving settings

#11 Post by RocketSteve » 2019-06-27 18:06

Not that I'm aware of. Pretty standard Win10 setup with HDD setup as an array. Run CMS for security cameras, and a few other apps for servery type stuff.
FileZilla seems to behaving itself at the moment, so I'll have to call this as a 'fixed' issue, for the time being at least.
Thanks for the help and quick responses.

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Re: FileZilla Server not saving settings

#12 Post by boco » 2019-06-28 02:06

If the "\Program Files (x86)\FileZilla Server\FileZilla Server.xml" really doesn't update, it's a mystery. Except, if you use domain-controlled roaming user profiles and everything you do is stored on the domain controller...
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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