FileZilla Forums

I have a device that has an in built FTP client which I'm using to get data from the FTP server but the client is unable to get the data from the FTP server. I have setup my home directory correctly that has the file to be fetched from but when the client makes the connection to the FTP server to get the data it fails

(000066)6/30/2020 20:40:47 PM - (not logged in) (10.100.0.11)> USER test
(000066)6/30/2020 20:40:47 PM - (not logged in) (10.100.0.11)> 331 Password required for test
(000066)6/30/2020 20:40:47 PM - (not logged in) (10.100.0.11)> PASS *******
(000066)6/30/2020 20:40:47 PM - test (10.100.0.11)> 230 Logged on
(000066)6/30/2020 20:40:47 PM - test (10.100.0.11)> CWD C/backup/20198.bak
(000066)6/30/2020 20:40:47 PM - test (10.100.0.11)> 550 CWD failed. "/C/backup/20198.bak": directory not found.
(000066)6/30/2020 20:40:47 PM - test (10.100.0.11)> CWD C/backup
(000066)6/30/2020 20:40:47 PM - test (10.100.0.11)> 550 CWD failed. "/C/backup": directory not found.

Command from Client

copy ftp://test:test123@10.100.0.54/C/backup/20198.bak backup
% Error happened. Failed to change directory (C/backup/20198.bak)


What am i missing in configuration?

FileZilla Server exposes a virtual path structure only. The directory you configure as Home directory is /. The backup application needs to transfer to or from / (the root), a path C/backup doesn't exist in the server.

Physical path C:\Backup = Home directory = Virtual path /

Would this be the correct syntax copy ftp://test:test123@10.100.0.54/C/20198.bak backup

Take out the C/, it doesn't exist. Drive letters aren't exposed, only what you share.

If the file is directly under C:\backup ( / ), use

ftp://test:test123@10.100.0.54/20198.bak