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Fatal Error: Remote Side unexpectedly closed network connection

Posted: 2020-12-15 17:01
by jminshull
HI,

I am wfh since March and during this time I have been unable to get filezilla to connect. My coworker are all able to connect.

I get the following error message:
Status: Connecting to 66.179.143.142...
Response: fzSftp started, protocol_version=9
Command: open "apus_prod1@66.179.143.142" 22
Error: FATAL ERROR: Remote side unexpectedly closed network connection
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to 66.179.143.142...
Response: fzSftp started, protocol_version=9
Command: open "apus_prod1@66.179.143.142" 22
Error: FATAL ERROR: Remote side unexpectedly closed network connection
Error: Could not connect to server


I've run the network configuaration wizard and that connects successfully set up as: passive, use servers external IP address, and get external from URL. If I use my operating system external IP I get a message that say my external IP doesn't match.

Re: Fatal Error: Remote Side unexpectedly closed network connection

Posted: 2020-12-16 09:55
by boco
The test uses FTP, which connects through the main executable. SFTP uses a separate executable (fzsftp) and has to be separately allowed in the firewall.