Scan to FTP only working after specific time

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ft-rp
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Joined: 2021-11-23 10:09
First name: Raphael
Last name: Pabst

Scan to FTP only working after specific time

#1 Post by ft-rp » 2021-11-23 10:16

Hello guys,

i am using filezilla server 0.9.60 for scan purposes.
I`ve set up a scan user with a share folder. I am scanning via vpn to a remote server. VPN is working fine 24/7.

Unfortunately scan only works everyday after 10 am. I´ve activated logging and noticed, that before 10 am the document gets deleted after creation:


(000421) 17.11.2021 08:37:02 - (not logged in) (172.17.3.2)> Connected on port 990, sending welcome message...
(000421) 17.11.2021 08:37:02 - (not logged in) (172.17.3.2)> 220-FileZilla Server 0.9.60 beta
(000421) 17.11.2021 08:37:02 - (not logged in) (172.17.3.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000421) 17.11.2021 08:37:02 - (not logged in) (172.17.3.2)> 220 Please visit https://filezilla-project.org/
(000421) 17.11.2021 08:37:02 - (not logged in) (172.17.3.2)> USER scan
(000421) 17.11.2021 08:37:02 - (not logged in) (172.17.3.2)> 331 Password required for scan
(000421) 17.11.2021 08:37:02 - (not logged in) (172.17.3.2)> PASS **********
(000421) 17.11.2021 08:37:02 - scan (172.17.3.2)> 230 Logged on
(000421) 17.11.2021 08:37:02 - scan (172.17.3.2)> QUIT
(000421) 17.11.2021 08:37:02 - scan (172.17.3.2)> 221 Goodbye
(000421) 17.11.2021 08:37:02 - scan (172.17.3.2)> disconnected.
(000422) 17.11.2021 08:37:05 - (not logged in) (172.17.3.2)> Connected on port 990, sending welcome message...
(000422) 17.11.2021 08:37:05 - (not logged in) (172.17.3.2)> 220-FileZilla Server 0.9.60 beta
(000422) 17.11.2021 08:37:05 - (not logged in) (172.17.3.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000422) 17.11.2021 08:37:05 - (not logged in) (172.17.3.2)> 220 Please visit https://filezilla-project.org/
(000422) 17.11.2021 08:37:05 - (not logged in) (172.17.3.2)> USER scan
(000422) 17.11.2021 08:37:05 - (not logged in) (172.17.3.2)> 331 Password required for scan
(000422) 17.11.2021 08:37:05 - (not logged in) (172.17.3.2)> PASS **********
(000422) 17.11.2021 08:37:05 - scan (172.17.3.2)> 230 Logged on
(000422) 17.11.2021 08:37:05 - scan (172.17.3.2)> CWD /
(000422) 17.11.2021 08:37:05 - scan (172.17.3.2)> 250 CWD successful. "/" is current directory.
(000422) 17.11.2021 08:37:05 - scan (172.17.3.2)> TYPE I
(000422) 17.11.2021 08:37:05 - scan (172.17.3.2)> 200 Type set to I
(000422) 17.11.2021 08:37:05 - scan (172.17.3.2)> PASV
(000422) 17.11.2021 08:37:05 - scan (172.17.3.2)> 227 Entering Passive Mode (10,0,20,6,255,202)
(000422) 17.11.2021 08:37:05 - scan (172.17.3.2)> STOR SKM_C224e21111708370.pdf
(000422) 17.11.2021 08:37:06 - scan (172.17.3.2)> 150 Opening data channel for file upload to server of "/SKM_C224e21111708370.pdf"
(000422) 17.11.2021 08:38:06 - scan (172.17.3.2)> disconnected.
(000423) 17.11.2021 08:38:06 - (not logged in) (172.17.3.2)> Connected on port 990, sending welcome message...
(000423) 17.11.2021 08:38:06 - (not logged in) (172.17.3.2)> 220-FileZilla Server 0.9.60 beta
(000423) 17.11.2021 08:38:06 - (not logged in) (172.17.3.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000423) 17.11.2021 08:38:06 - (not logged in) (172.17.3.2)> 220 Please visit https://filezilla-project.org/
(000423) 17.11.2021 08:38:06 - (not logged in) (172.17.3.2)> USER scan
(000423) 17.11.2021 08:38:06 - (not logged in) (172.17.3.2)> 331 Password required for scan
(000423) 17.11.2021 08:38:06 - (not logged in) (172.17.3.2)> PASS **********
(000423) 17.11.2021 08:38:06 - scan (172.17.3.2)> 230 Logged on
(000423) 17.11.2021 08:38:06 - scan (172.17.3.2)> CWD /
(000423) 17.11.2021 08:38:06 - scan (172.17.3.2)> 250 CWD successful. "/" is current directory.
(000423) 17.11.2021 08:38:06 - scan (172.17.3.2)> DELE SKM_C224e21111708370.pdf
(000423) 17.11.2021 08:38:06 - scan (172.17.3.2)> 250 File deleted successfully
(000423) 17.11.2021 08:38:06 - scan (172.17.3.2)> QUIT
(000423) 17.11.2021 08:38:06 - scan (172.17.3.2)> 221 Goodbye
(000423) 17.11.2021 08:38:06 - scan (172.17.3.2)> disconnected.
(000424) 17.11.2021 10:13:35 - (not logged in) (172.17.3.2)> Connected on port 990, sending welcome message...
(000424) 17.11.2021 10:13:35 - (not logged in) (172.17.3.2)> 220-FileZilla Server 0.9.60 beta
(000424) 17.11.2021 10:13:35 - (not logged in) (172.17.3.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000424) 17.11.2021 10:13:35 - (not logged in) (172.17.3.2)> 220 Please visit https://filezilla-project.org/
(000424) 17.11.2021 10:13:35 - (not logged in) (172.17.3.2)> USER scan
(000424) 17.11.2021 10:13:35 - (not logged in) (172.17.3.2)> 331 Password required for scan
(000424) 17.11.2021 10:13:35 - (not logged in) (172.17.3.2)> PASS **********
(000424) 17.11.2021 10:13:35 - scan (172.17.3.2)> 230 Logged on
(000424) 17.11.2021 10:13:35 - scan (172.17.3.2)> QUIT
(000424) 17.11.2021 10:13:35 - scan (172.17.3.2)> 221 Goodbye
(000424) 17.11.2021 10:13:35 - scan (172.17.3.2)> disconnected.
(000425) 17.11.2021 10:13:40 - (not logged in) (172.17.3.2)> Connected on port 990, sending welcome message...
(000425) 17.11.2021 10:13:40 - (not logged in) (172.17.3.2)> 220-FileZilla Server 0.9.60 beta
(000425) 17.11.2021 10:13:40 - (not logged in) (172.17.3.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000425) 17.11.2021 10:13:40 - (not logged in) (172.17.3.2)> 220 Please visit https://filezilla-project.org/
(000425) 17.11.2021 10:13:40 - (not logged in) (172.17.3.2)> USER scan
(000425) 17.11.2021 10:13:40 - (not logged in) (172.17.3.2)> 331 Password required for scan
(000425) 17.11.2021 10:13:40 - (not logged in) (172.17.3.2)> PASS **********
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> 230 Logged on
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> CWD /
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> 250 CWD successful. "/" is current directory.
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> TYPE I
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> 200 Type set to I
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> PASV
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> 227 Entering Passive Mode (10,0,20,6,255,172)
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> STOR SKM_C224e21111710130.pdf
(000425) 17.11.2021 10:13:40 - scan (172.17.3.2)> 150 Opening data channel for file upload to server of "/SKM_C224e21111710130.pdf"
(000425) 17.11.2021 10:13:55 - scan (172.17.3.2)> 226 Successfully transferred "/SKM_C224e21111710130.pdf"
(000425) 17.11.2021 10:13:55 - scan (172.17.3.2)> QUIT
(000425) 17.11.2021 10:13:55 - scan (172.17.3.2)> 221 Goodbye
(000425) 17.11.2021 10:13:55 - scan (172.17.3.2)> disconnected.
(000426) 17.11.2021 10:14:06 - (not logged in) (172.17.3.2)> Connected on port 990, sending welcome message...
(000426) 17.11.2021 10:14:06 - (not logged in) (172.17.3.2)> 220-FileZilla Server 0.9.60 beta
(000426) 17.11.2021 10:14:06 - (not logged in) (172.17.3.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000426) 17.11.2021 10:14:06 - (not logged in) (172.17.3.2)> 220 Please visit https://filezilla-project.org/
(000426) 17.11.2021 10:14:06 - (not logged in) (172.17.3.2)> USER scan
(000426) 17.11.2021 10:14:06 - (not logged in) (172.17.3.2)> 331 Password required for scan
(000426) 17.11.2021 10:14:06 - (not logged in) (172.17.3.2)> PASS **********
(000426) 17.11.2021 10:14:06 - scan (172.17.3.2)> 230 Logged on
(000426) 17.11.2021 10:14:06 - scan (172.17.3.2)> QUIT
(000426) 17.11.2021 10:14:06 - scan (172.17.3.2)> 221 Goodbye
(000426) 17.11.2021 10:14:06 - scan (172.17.3.2)> disconnected.
(000427) 17.11.2021 10:14:10 - (not logged in) (172.17.3.2)> Connected on port 990, sending welcome message...
(000427) 17.11.2021 10:14:10 - (not logged in) (172.17.3.2)> 220-FileZilla Server 0.9.60 beta
(000427) 17.11.2021 10:14:10 - (not logged in) (172.17.3.2)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000427) 17.11.2021 10:14:10 - (not logged in) (172.17.3.2)> 220 Please visit https://filezilla-project.org/
(000427) 17.11.2021 10:14:10 - (not logged in) (172.17.3.2)> USER scan
(000427) 17.11.2021 10:14:10 - (not logged in) (172.17.3.2)> 331 Password required for scan
(000427) 17.11.2021 10:14:10 - (not logged in) (172.17.3.2)> PASS **********
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> 230 Logged on
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> CWD /
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> 250 CWD successful. "/" is current directory.
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> TYPE I
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> 200 Type set to I
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> PASV
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> 227 Entering Passive Mode (10,0,20,6,255,124)
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> STOR SKM_C224e21111710131.pdf
(000427) 17.11.2021 10:14:10 - scan (172.17.3.2)> 150 Opening data channel for file upload to server of "/SKM_C224e21111710131.pdf"
(000427) 17.11.2021 10:14:25 - scan (172.17.3.2)> 226 Successfully transferred "/SKM_C224e21111710131.pdf"
(000427) 17.11.2021 10:14:25 - scan (172.17.3.2)> QUIT
(000427) 17.11.2021 10:14:25 - scan (172.17.3.2)> 221 Goodbye
(000427) 17.11.2021 10:14:25 - scan (172.17.3.2)> disconnected.

Do you have any ideas as to why this is happening?
Printer settings seem to be fine aswell.

Thank you for your assistance

User avatar
botg
Site Admin
Posts: 35491
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Scan to FTP only working after specific time

#2 Post by botg » 2021-11-23 10:40

It's the client itself deleting the file.

It's a well-known fact that FTP functionality in printers and scanners is of utterly terrible quality.

My best guess: Early in the morning the connection is too fast for the terrible scanner. Later that day when the office becomes busy and the Internet slows down under load, things become slow enough for the scanner not to fail.

User avatar
boco
Contributor
Posts: 26899
Joined: 2006-05-01 03:28
Location: Germany

Re: Scan to FTP only working after specific time

#3 Post by boco » 2021-11-23 10:43

Please update to a supported Server version, 0.9.60 is EOL.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Please do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

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