Suddenly connection problems with new devices.

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Vechtetal
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Posts: 1
Joined: 2023-03-09 13:35
First name: Christopher
Last name: Ocak

Suddenly connection problems with new devices.

#1 Post by Vechtetal » 2023-03-09 14:20

Hello People :)

I got a new Problem with one of my FileZilla Servers.

The Main Problem appears when I want to add a new device to my existing file server.

our company got a new scan software the scan software needed a folder where the printers can send PDF via FTP.
I got two different servers on two different locations.

Server A Version 1.5.1

Server B Version 1.2.0

add new devices to the server B is absolutely no problem and works perfectly fine.

when I want to add new Scanner from the same user to server A it will not work.
existing connections like older printers that already are in the system worked perfectly fine.

For example:

Scan from a Sharp Printer:
Server Log:
220-FileZilla Server 1.5.1
USER scan
331 Please, specify the password.
PASS ****
230 Login successful.
CWD /helma.janssen/userhome/Scan
250 CWD command successful
TYPE I
200 Type set to I
PORT 10,48,40,20,195,84
200 PORT command successful.
MX-2610N_20230309_133311.pdf
150 Starting data transfer.
226 Operation successful
QUIT
221 Goodbye.

When i do it with the same Settings but with a new Printer i get the Following Log with an Error from the Scanner:

USER scan
331 Please, specify the password.
PASS ****
230 Login successful.
PWD
257 "/" is current directory.
TYPE I
200 Type set to I
PASV
227 Entering Passive Mode (10,48,10,13,239,69)
QUIT
221 Goodbye.
Session 12 ended gracefully.

The Printer just gives me a "Connection Error" message.

And i used 100% the absolut identical settings.

I also cant connect with the Filezilla Client:
Client Log:
Befehl: PWD
Antwort: 257 "/" is current directory.
Befehl: TYPE I
Antwort: 200 Type set to I
Befehl: PASV
Antwort: 227 Entering Passive Mode (10,48,10,13,194,204)
Befehl: MLSD
Antwort: 150 About to start data transfer.
Error: Connection timed out after 20 seconds of inactivity
Error: Could not receive directory contents

Without TLS:
Befehl: PWD
Antwort: 257 "/" is current directory.
Befehl: TYPE I
Antwort: 200 Type set to I
Befehl: PASV
Antwort: 227 Entering Passive Mode (10,48,10,13,194,204)
Befehl: MLSD
Antwort: 150 About to start data transfer.
Error: Connection timed out after 20 seconds of inactivity
Error: Could not receive directory contents

Server Log:

[Command] AUTH TLS
[Response] 234 Using authentication type TLS.
[Command] USER scan
[Response] 331 Please, specify the password.
[Command] PWD
[Response] 257 "/" is current directory.
[Command] TYPE I
[Response] 200 Type set to I
[Command] PASV
[Response] 227 Entering Passive Mode (10,48,10,13,239,246)
[Command] MLSD
[Response] 150 About to start data transfer.
scan [Error] GnuTLS error -110 in gnutls_record_recv: The TLS connection was non-properly terminated.
[Status] Client did not properly shut down TLS connection
Error] Control channel closed with error from source 0. Reason: ECONNABORTED - Connection aborted.

Withcout TLS:
[Command] USER scan
[Response] 331 Please, specify the password.
[Command] PASS ****
[Response] 230 Login successful.
[Command] PWD
[Response] 257 "/" is current directory.
[Command] TYPE I
[Response] 200 Type set to I
[Command] PASV
[Response] 227 Entering Passive Mode (10,48,10,13,240,104)
[Command] MLSD
[Response] 150 About to start data transfer.
[Status] Session 19 ended gracefully.

I have really no clue why this happens.

All my Printers connect perfectly fine to the Server B.

I hope you guys can help me...

User avatar
boco
Contributor
Posts: 26940
Joined: 2006-05-01 03:28
Location: Germany

Re: Suddenly connection problems with new devices.

#2 Post by boco » 2023-03-09 15:23

Server A Version 1.5.1

Server B Version 1.2.0
Sorry, both of these Server versions are entirely unsupported. You first need to update to the latest version, which is 1.6.7 ATM, before any support can be provided.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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