Administration Interface Not Working after Windows Update

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mlsmith23
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Administration Interface Not Working after Windows Update

#1 Post by mlsmith23 » 2023-04-26 15:23

Hi!

Windows 11 has just updated and I can´t login again in my Filezilla Server 1.6.7 Administration Interface.

In the first time that I opened the app, it showed me a message asking if I recognizes the fingerprint, I answered yes.

FTP service is also offline.

Message prompted when I open the admin gui
Title: Filezilla-server-gui Error
Content: Could not set current working directory (error 2: o sistema não pode encontrar o arquivo especificado.) (translating to english: the system couldn´t find the specified file.)

I tried to run the installer again but it didn´t change anything.

Any help appreciated!

mlsmith23
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Re: Administration Interface Not Working after Windows Update

#2 Post by mlsmith23 » 2023-04-26 15:32

Image

printscreen of the error

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botg
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Re: Administration Interface Not Working after Windows Update

#3 Post by botg » 2023-04-26 15:34

Do you still experience this issue in 1.7.0-rc1? You can download it from https://filezilla-project.org/download. ... ver&beta=1

mlsmith23
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Re: Administration Interface Not Working after Windows Update

#4 Post by mlsmith23 » 2023-04-26 18:00

Hi Botg,

Tks for your suggestiion.

Error fixed, but all my settings gone.

Is there a way to recover then? At least the user list?

Tk you!

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oibaf
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Re: Administration Interface Not Working after Windows Update

#5 Post by oibaf » 2023-04-27 10:42

Hi,

when running 1.6.7, did you customize the user the service was running under, or did you leave that as by default?

When upgrading to 1.7.0-rc1, did you change that user?

In general, if the user the service is running under is not changed, then the user is "SYSTEM" and the config files are under C:\ProgramData\filezilla-server. If that was your user, do you find anything under that directory?

mlsmith23
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Re: Administration Interface Not Working after Windows Update

#6 Post by mlsmith23 » 2023-04-27 11:00

Hi oibaf

In fact, after the latest Windows update, my settings were gone even on the 1.6.7

Checked here and I haven´t a Filezilla folder under C:\ProgramData

What I noted here is that this update probably changed my Windows version, because there is a new Windows.old folder under C:\

Is there somewhere I can look for my old Filezilla settings?

I also have a old hard drive which was running windows 7 and a old filezilla version which I can rescue some files.

Tk u a lot.

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oibaf
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Re: Administration Interface Not Working after Windows Update

#7 Post by oibaf » 2023-04-27 11:05

C:\ProgramData might be "hidden": make sure Explorer is configured to show hidden and system files and directories.

If there's a Windows.old folder, look for the Windows.old\ProgramData\filezilla-server folder. If it's there, then your whole old config is there too. Once you have found C:\ProgramData, just copy the old config over and restart the service. It should just work.

mlsmith23
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Re: Administration Interface Not Working after Windows Update

#8 Post by mlsmith23 » 2023-04-27 15:37

Hi Oibaf,

Yes, it´s a hidden folder, checked at that:

Image

And also at Windows.old folder:

Image

Maybe I should find this file at the appdata folder?

tk you again

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