server certificate fingerprints do not match with the one saved

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oliverd68
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server certificate fingerprints do not match with the one saved

#1 Post by oliverd68 » 2023-11-12 19:48

Hi folks,
after installing updates on windows server 2019 and rebooting, Filezilla is giving me the following error below. I clicked 'No' because I would prefer to create a new certificate rather than accept one that is not the same as the one saved but when I do that, I can't connect to the Filezilla server. How can I start with a new certificate without accepting the old one?

Do you trust this server?
server certificate fingerprints do not match with the one saved

Proceed and save server's fingerprint? Yes No

It's my server but I'm not going to trust it if the certificate isn't the same as the one that was originally saved, what can I do?

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botg
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Re: server certificate fingerprints do not match with the one saved

#2 Post by botg » 2023-11-13 09:34

Installing Windows updates should not disrupt your server settings. Are you by chance running an outdated version of FileZilla Server? Which version of FileZilla Server are you using?

oliverd68
504 Command not implemented
Posts: 10
Joined: 2011-06-16 09:44
First name: oliver
Last name: dempsey

Re: server certificate fingerprints do not match with the one saved

#3 Post by oliverd68 » 2023-11-13 22:30

just checked, it's 1.3.0

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boco
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Re: server certificate fingerprints do not match with the one saved

#4 Post by boco » 2023-11-14 00:00

We are at version 1.7.3. Please update. Next time, you can use the new auto update feature, which 1.3.0 didn't have, yet.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

oliverd68
504 Command not implemented
Posts: 10
Joined: 2011-06-16 09:44
First name: oliver
Last name: dempsey

Re: server certificate fingerprints do not match with the one saved

#5 Post by oliverd68 » 2023-11-17 08:21

ok I can't open the program as it stands as I am not prepared to accept that certificate so should I just uninstall it from Control Panel and re-install it again?

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botg
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Re: server certificate fingerprints do not match with the one saved

#6 Post by botg » 2023-11-18 00:11

I'm afraid that due to to not installing FileZilla Server updates in a timely manner, your old settings are likely are gone.

Please re-run the FileZilla Server installer, latest version of course, and take note of the fingerprint displayed at the end of the installation. Use it as a reference when you henceforth connect with the admin interface. Re-create any other settings as needed.

Make sure to pay attention the built-in update notification mechanism of FileZilla Server, or regularly check for new versions on https://filezilla-project.org/

oliverd68
504 Command not implemented
Posts: 10
Joined: 2011-06-16 09:44
First name: oliver
Last name: dempsey

Re: server certificate fingerprints do not match with the one saved

#7 Post by oliverd68 » 2023-11-18 16:48

ok will do thanks

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