550 Function not supportet on this system

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James_S
500 Command not understood
Posts: 2
Joined: 2024-04-08 11:54
First name: James
Last name: Taylor

550 Function not supportet on this system

#1 Post by James_S » 2024-04-08 11:58

I'm trying to get a very old Ricoh scanner to scan to filezilla FTP server, but it's failing.

- I am able to connect to the server from filezilla client, and transfer a file, so I'm sure there's no permission issues
- I have used this same scanner with filezilla server before, but a different computer, with an older version of Filezilla.
- In log below I replaced path with [pathtofile] for privacy reasons. It displays the correct full path.

Code: Select all

2024-04-08T11:39:33.946Z DI [FTP Session 15 10.0.0.100] Session 0x20a03c97110 with ID 15 created.
2024-04-08T11:39:33.946Z << [FTP Session 15 10.0.0.100] 220-FileZilla Server 1.8.1
2024-04-08T11:39:33.946Z << [FTP Session 15 10.0.0.100] 220 Please visit https://filezilla-project.org/
2024-04-08T11:39:33.952Z >> [FTP Session 15 10.0.0.100] USER ricoh
2024-04-08T11:39:33.952Z DI [Throttled Authenticator, FTP Session: 15] Authenticating user ricoh from IP 10.0.0.100.
2024-04-08T11:39:33.952Z DD [File-based Authenticator, FTP Session: 15] Invoked authenticate(()) on worker 0x20a0336f7f0, with available methods = []
2024-04-08T11:39:33.952Z DD [File-based Authenticator, FTP Session: 15] Authentication for user 'ricoh' not complete. Remaning methods: [password]
2024-04-08T11:39:33.952Z DD [File-based Authenticator, FTP Session: 15] Worker 0x20a0336f7f0 created new operation 0x20a03c3e310, with shared_user = 0x0, methods = [password], error = 0
2024-04-08T11:39:33.952Z DD [Throttled Authenticator, FTP Session: 15] Worker 0xb01b7fd040 created new operation 0x20a03c8bc40
2024-04-08T11:39:33.952Z << [FTP Session 15 10.0.0.100] 331 Please, specify the password.
2024-04-08T11:39:33.953Z >> [FTP Session 15 10.0.0.100] PASS ****
2024-04-08T11:39:33.953Z DD [File-based Authenticator, FTP Session: 15] Invoked authenticate((password)) on worker 0x20a0336f7f0, with available methods = [password]
2024-04-08T11:39:33.954Z DV [File-based Authenticator, FTP Session: 15] Authenticating user 'ricoh'. Methods requested: (password). Available methods: [password].
2024-04-08T11:39:34.032Z DV [File-based Authenticator, FTP Session: 15] Auth method password passed for user 'ricoh'.
2024-04-08T11:39:34.032Z DV [File-based Authenticator, FTP Session: 15] impersonation_token: { username: "", home: "" }
2024-04-08T11:39:34.032Z DV [File-based Authenticator, FTP Session: 15] Authentication for user 'ricoh' is complete.
2024-04-08T11:39:34.032Z DV [File-based Authenticator, FTP Session: 15] impersonation_token: { username: "", home: "" }
2024-04-08T11:39:34.032Z DD [File-based Authenticator, FTP Session: 15] Worker 0x20a0336f7f0 created new operation 0x20a03c3dff0, with shared_user = 0x20a03c9e710, methods = [], error = 0
2024-04-08T11:39:34.032Z DD [Throttled Authenticator, FTP Session: 15] Worker 0xb01b7fd040 created new operation 0x20a03c8c280
2024-04-08T11:39:34.032Z DD [File-based Authenticator, FTP Session: 15] operation 0x20a03c3dff0 stop() erasing worker 0x20a0336f7f0
2024-04-08T11:39:34.032Z DD [Throttled Authenticator, FTP Session: 15] operation 0x20a03c8c280 stop() erasing worker 0x20a03c8a3b0
2024-04-08T11:39:34.032Z << [FTP Session 15 10.0.0.100] 230 Login successful.
2024-04-08T11:39:34.036Z >> [FTP Session 15 10.0.0.100 ricoh] CWD /
2024-04-08T11:39:34.036Z DD [FTP Session 15 10.0.0.100 ricoh/TVFS/local_filesys] info([pathtofolder]): result: 0
2024-04-08T11:39:34.036Z << [FTP Session 15 10.0.0.100 ricoh] 250 CWD command successful
2024-04-08T11:39:34.176Z >> [FTP Session 15 10.0.0.100 ricoh] TYPE I
2024-04-08T11:39:34.176Z << [FTP Session 15 10.0.0.100 ricoh] 200 Type set to I
2024-04-08T11:39:34.178Z >> [FTP Session 15 10.0.0.100 ricoh] PORT 10,0,0,100,253,125
2024-04-08T11:39:34.178Z << [FTP Session 15 10.0.0.100 ricoh] 200 PORT command successful.
2024-04-08T11:39:34.179Z >> [FTP Session 15 10.0.0.100 ricoh] RETR 20240408134714444.pdf
2024-04-08T11:39:34.179Z DD [FTP Session 15 10.0.0.100 ricoh/TVFS/local_filesys] open_file([pathtofile]): fd = -1, res = 7
2024-04-08T11:39:34.179Z << [FTP Session 15 10.0.0.100 ricoh] 550 This function is not supported on this system.
2024-04-08T11:39:34.181Z >> [FTP Session 15 10.0.0.100 ricoh] TYPE I
2024-04-08T11:39:34.181Z << [FTP Session 15 10.0.0.100 ricoh] 200 Type set to I
2024-04-08T11:39:34.182Z >> [FTP Session 15 10.0.0.100 ricoh] QUIT
2024-04-08T11:39:34.182Z << [FTP Session 15 10.0.0.100 ricoh] 221 Goodbye.
2024-04-08T11:39:34.182Z == [FTP Server] Session 15 ended gracefully.
2024-04-08T11:39:34.182Z DI [FTP Session 15 10.0.0.100] Session 0x20a03c97110 with ID 15 destroyed.
2024-04-08T11:40:20.590Z DI [FTP Session 16 10.0.0.100] Session 0x20a03c97110 with ID 16 created.
2024-04-08T11:40:20.590Z << [FTP Session 16 10.0.0.100] 220-FileZilla Server 1.8.1
2024-04-08T11:40:20.590Z << [FTP Session 16 10.0.0.100] 220 Please visit https://filezilla-project.org/
2024-04-08T11:40:20.592Z >> [FTP Session 16 10.0.0.100] USER ricoh
2024-04-08T11:40:20.592Z DI [Throttled Authenticator, FTP Session: 16] Authenticating user ricoh from IP 10.0.0.100.
2024-04-08T11:40:20.592Z DD [File-based Authenticator, FTP Session: 16] Invoked authenticate(()) on worker 0x20a03c9bbf0, with available methods = []
2024-04-08T11:40:20.592Z DD [File-based Authenticator, FTP Session: 16] Authentication for user 'ricoh' not complete. Remaning methods: [password]
2024-04-08T11:40:20.592Z DD [File-based Authenticator, FTP Session: 16] Worker 0x20a03c9bbf0 created new operation 0x20a03c3df00, with shared_user = 0x0, methods = [password], error = 0
2024-04-08T11:40:20.592Z DD [Throttled Authenticator, FTP Session: 16] Worker 0xb01b7fd040 created new operation 0x20a03c8c100
2024-04-08T11:40:20.592Z << [FTP Session 16 10.0.0.100] 331 Please, specify the password.
2024-04-08T11:40:20.605Z >> [FTP Session 16 10.0.0.100] PASS ****
2024-04-08T11:40:20.605Z DD [File-based Authenticator, FTP Session: 16] Invoked authenticate((password)) on worker 0x20a03c9bbf0, with available methods = [password]
2024-04-08T11:40:20.605Z DV [File-based Authenticator, FTP Session: 16] Authenticating user 'ricoh'. Methods requested: (password). Available methods: [password].
2024-04-08T11:40:20.681Z DV [File-based Authenticator, FTP Session: 16] Auth method password passed for user 'ricoh'.
2024-04-08T11:40:20.681Z DV [File-based Authenticator, FTP Session: 16] impersonation_token: { username: "", home: "" }
2024-04-08T11:40:20.681Z DV [File-based Authenticator, FTP Session: 16] Authentication for user 'ricoh' is complete.
2024-04-08T11:40:20.681Z DV [File-based Authenticator, FTP Session: 16] impersonation_token: { username: "", home: "" }
2024-04-08T11:40:20.681Z DD [File-based Authenticator, FTP Session: 16] Worker 0x20a03c9bbf0 created new operation 0x20a03c3dff0, with shared_user = 0x20a03c9e710, methods = [], error = 0
2024-04-08T11:40:20.681Z DD [Throttled Authenticator, FTP Session: 16] Worker 0xb01b7fd040 created new operation 0x20a03c8be40
2024-04-08T11:40:20.681Z DD [File-based Authenticator, FTP Session: 16] operation 0x20a03c3dff0 stop() erasing worker 0x20a03c9bbf0
2024-04-08T11:40:20.681Z DD [Throttled Authenticator, FTP Session: 16] operation 0x20a03c8be40 stop() erasing worker 0x20a03c8a3b0
2024-04-08T11:40:20.681Z << [FTP Session 16 10.0.0.100] 230 Login successful.
2024-04-08T11:40:20.685Z >> [FTP Session 16 10.0.0.100 ricoh] CWD /
2024-04-08T11:40:20.686Z DD [FTP Session 16 10.0.0.100 ricoh/TVFS/local_filesys] info([pathtofolder]): result: 0
2024-04-08T11:40:20.686Z << [FTP Session 16 10.0.0.100 ricoh] 250 CWD command successful
2024-04-08T11:40:20.830Z >> [FTP Session 16 10.0.0.100 ricoh] TYPE I
2024-04-08T11:40:20.830Z << [FTP Session 16 10.0.0.100 ricoh] 200 Type set to I
2024-04-08T11:40:20.832Z >> [FTP Session 16 10.0.0.100 ricoh] PORT 10,0,0,100,253,123
2024-04-08T11:40:20.832Z << [FTP Session 16 10.0.0.100 ricoh] 200 PORT command successful.
2024-04-08T11:40:20.833Z >> [FTP Session 16 10.0.0.100 ricoh] RETR 20240408134801082.pdf
2024-04-08T11:40:20.833Z DD [FTP Session 16 10.0.0.100 ricoh/TVFS/local_filesys] open_file([pathtofile]): fd = -1, res = 7
2024-04-08T11:40:20.833Z << [FTP Session 16 10.0.0.100 ricoh] 550 This function is not supported on this system.
2024-04-08T11:40:20.835Z >> [FTP Session 16 10.0.0.100 ricoh] TYPE I
2024-04-08T11:40:20.835Z << [FTP Session 16 10.0.0.100 ricoh] 200 Type set to I
2024-04-08T11:40:20.836Z >> [FTP Session 16 10.0.0.100 ricoh] QUIT
2024-04-08T11:40:20.836Z << [FTP Session 16 10.0.0.100 ricoh] 221 Goodbye.
2024-04-08T11:40:20.836Z == [FTP Server] Session 16 ended gracefully.
2024-04-08T11:40:20.836Z DI [FTP Session 16 10.0.0.100] Session 0x20a03c97110 with ID 16 destroyed.
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James_S
500 Command not understood
Posts: 2
Joined: 2024-04-08 11:54
First name: James
Last name: Taylor

Re: 550 Function not supportet on this system

#2 Post by James_S » 2024-04-08 12:13

I solved the problem by downgrading to version 0.9.60. The server is not accessible remotely, only LAN, for this specific purpose, so this is acceptable solution.
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DrSlump
500 Command not understood
Posts: 3
Joined: 2024-04-08 13:10
First name: Christian
Last name: Tucci

Re: 550 Function not supportet on this system

#3 Post by DrSlump » 2024-04-08 14:00

You can get up to version 1.8.0, then with 1.8.1 you will have the error.
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boco
Contributor
Posts: 26948
Joined: 2006-05-01 03:28
Location: Germany

Re: 550 Function not supportet on this system

#4 Post by boco » 2024-04-08 23:11

viewtopic.php?p=189134#p189134
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
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