Upload stops at 2GB or 2 hours

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Helix
500 Command not understood
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Joined: 2009-01-23 16:53
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Upload stops at 2GB or 2 hours

#1 Post by Helix » 2009-01-24 01:04

OK, this has got to be a really easy one that I'm just not seeing.

I am uploading a 6GB file to a Windows 2003 server where there is no user Quota and the file system is NTFS. I am the
administrator of both the FileZilla server and client machines.

- latest version of FileZilla server and FileZilla client are being used.
- fresh installs of both server and client
- the problem exists in Active or Passive mode
- the firewall, client, and server all have been configured to use the same 50 ports for Active mode
- The transfer gets to just under 2GB and then craps out.
- if I attempt to resume the transfer it immediately produces a '550 Permission denied' error.
- The file can be overwritten by the client, however, or
- the file can be deleted at the server the transfer successfully started again
- the transfer always stops at somewhere between 1.6GB and 1.9GB
- It takes almost exactly 2 hours to upload just under 2GB - is there a time limit??!!?
- I can successfully upload smaller files using the same user name and FTP root.
- only the user 'administrator' exists on the server
- it is not a domain controller
- no Active Directory, no IIS, no Windows routing, firewall, or ICM
- no proxy on either side
- NAT exist on both the server and the client side
- both client and server are configured with the static IP of the other
- Administrator has full control of the FTP root where the transfer is placing the file
- If you look at the rights on the file, all of the expected rights/permissions are on the file
- as soon as the transfer stops the client says that it "could not start transfer "
- however, during the transfer, you can see the stats as the bits flow, and there is a file of about 2GB on the server, so not only did the transfer start, the file was successfully written to the correct directory. The transfer just stopped too soon.

I don't get it. FTP is no mystery to me so I figure it is something blindingly simple. Help me out what am I doing wrong?

Log file -- server name, user name, IP address, and file name changed for security.

(000046) 1/23/2009 14:10:02 PM - (not logged in) (278.234.76.54)> Connected, sending welcome message...
(000046) 1/23/2009 14:10:02 PM - (not logged in) (278.234.76.54)> 220-FileZilla Server version 0.9.29 beta
(000046) 1/23/2009 14:10:02 PM - (not logged in) (278.234.76.54)> 220-written by Tim Kosse (Tim.Kosse@gmx.de)
(000046) 1/23/2009 14:10:02 PM - (not logged in) (278.234.76.54)> 220 Please visit http://sourceforge.net/projects/filezilla/
(000046) 1/23/2009 14:10:02 PM - (not logged in) (278.234.76.54)> USER ginger
(000046) 1/23/2009 14:10:02 PM - (not logged in) (278.234.76.54)> 331 Password required for ginger
(000046) 1/23/2009 14:10:02 PM - (not logged in) (278.234.76.54)> PASS **********
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> 230 Logged on
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> CWD /
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> 250 CWD successful. "/" is current directory.
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> TYPE I
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> 200 Type set to I
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> PORT 278,234,76,54,19,173
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> 200 Port command successful
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> STOR Test.vmdk
(000046) 1/23/2009 14:10:02 PM - ginger (278.234.76.54)> 150 Opening data channel for file transfer.
Retrieving settings, please wait...
Done retrieving settings
(000046) 1/23/2009 16:10:03 PM - ginger (278.234.76.54)> 226 Transfer OK
(000047) 1/23/2009 16:10:04 PM - (not logged in) (278.234.76.54)> Connected, sending welcome message...
(000047) 1/23/2009 16:10:04 PM - (not logged in) (278.234.76.54)> 220-FileZilla Server version 0.9.29 beta
(000047) 1/23/2009 16:10:04 PM - (not logged in) (278.234.76.54)> 220-written by Tim Kosse (Tim.Kosse@gmx.de)
(000047) 1/23/2009 16:10:04 PM - (not logged in) (278.234.76.54)> 220 Please visit http://sourceforge.net/projects/filezilla/
(000047) 1/23/2009 16:10:04 PM - (not logged in) (278.234.76.54)> USER ginger
(000047) 1/23/2009 16:10:04 PM - (not logged in) (278.234.76.54)> 331 Password required for ginger
(000047) 1/23/2009 16:10:04 PM - (not logged in) (278.234.76.54)> PASS **********
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> 230 Logged on
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> CWD /
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> 250 CWD successful. "/" is current directory.
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> TYPE I
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> 200 Type set to I
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> PORT 278,234,76,54,19,174
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> 200 Port command successful
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> LIST
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> 150 Opening data channel for directory list.
(000047) 1/23/2009 16:10:04 PM - ginger (278.234.76.54)> 226 Transfer OK
(000047) 1/23/2009 16:10:06 PM - ginger (278.234.76.54)> PORT 278,234,76,54,19,175
(000047) 1/23/2009 16:10:06 PM - ginger (278.234.76.54)> 200 Port command successful
(000047) 1/23/2009 16:10:06 PM - ginger (278.234.76.54)> APPE Test.vmdk
(000047) 1/23/2009 16:10:06 PM - ginger (278.234.76.54)> 550 Permission denied
(000046) 1/23/2009 16:11:00 PM - ginger (278.234.76.54)> disconnected.
(000047) 1/23/2009 16:12:07 PM - ginger (278.234.76.54)> 421 Connection timed out.
(000047) 1/23/2009 16:12:07 PM - ginger (278.234.76.54)> disconnected.

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botg
Site Admin
Posts: 32473
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse
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Re: Upload stops at 2GB or 2 hours

#2 Post by botg » 2009-01-24 10:04

Looks like you've got a broken router and/or firewall between the client and the server that is dropping the control connection which has to be completely idle during transfers.

Fix the connection timeouts in your routers and firewalls. Something in the range of several weeks to months will make a good timeout value.

da chicken
226 Transfer OK
Posts: 619
Joined: 2005-11-02 06:41

Re: Upload stops at 2GB or 2 hours

#3 Post by da chicken » 2009-01-27 14:06

Alternately, or if you hardware cannot be reconfigured, you could allow upload resuming (file append). The client is attempting to do so with the APPE command, but you've configured the server to deny them.

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