Updated To Version 3.10.0 Now Receiving Errors

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MarkAtFZ
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Updated To Version 3.10.0 Now Receiving Errors

#1 Post by MarkAtFZ » 2015-01-07 20:27

Hello,

I just updated FZ to Version 3.10.0

Now I receive the following Error every-time I try to
log-in to any of my domains (which were working fine
just minutes before I upgraded) :

Error: Connection timed out
Error: Failed to retrieve directory listing

Any help?

Thanks!

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botg
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Re: Updated To Version 3.10.0 Now Receiving Errors

#2 Post by botg » 2015-01-07 20:58

Please post the complete contents of the message log. Snippets are of no use.

fischzilla
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Re: Updated To Version 3.10.0 Now Receiving Errors

#3 Post by fischzilla » 2015-01-07 21:06

botg wrote:Please post the complete contents of the message log. Snippets are of no use.
I am getting the same results:

Status: Resolving address of ftp.aquionics.com
Status: Connecting to 72.167.133.207:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (72,167,133,207,198,44)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing
Status: Resolving address of ftp.aquionics.com
Status: Connecting to 72.167.133.207:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (72,167,133,207,195,199)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

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gregnk
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Re: Updated To Version 3.10.0 Now Receiving Errors

#4 Post by gregnk » 2015-01-07 21:14

It looks like the server does not support MLSD.

tzrtim
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Re: Updated To Version 3.10.0 Now Receiving Errors

#5 Post by tzrtim » 2015-01-07 21:15

Same here, It worked then I got update msg, I updated and Now can't reconnect.

Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (160,153,40,136,196,49)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

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botg
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Re: Updated To Version 3.10.0 Now Receiving Errors

#6 Post by botg » 2015-01-07 21:35

It's not about MLSD.

The problem here are firewalls and NAT routers that aren't configured correctly for FTP over TLS, which is now enabled by default in FileZilla.

fischzilla
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Re: Updated To Version 3.10.0 Now Receiving Errors

#7 Post by fischzilla » 2015-01-07 21:36

I found that after the update my encryption was changed to 'FTP over TLS if available'. I changed it to 'plain FTP' and it is working now.

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Re: Updated To Version 3.10.0 Now Receiving Errors

#8 Post by tzrtim » 2015-01-07 21:43

Thanks, for that :) Fixed it now.

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boco
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Re: Updated To Version 3.10.0 Now Receiving Errors

#9 Post by boco » 2015-01-08 07:56

Sorry, but that's nary a fix. A proper fix would involve configuring the server in such a way that
- either it properly supports FTP over TLS as it announces,
- or it should neither announce TLS nor support the AUTH command.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

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Re: Updated To Version 3.10.0 Now Receiving Errors

#10 Post by nodirectorylisting » 2015-01-08 09:39

fischzilla wrote:I found that after the update my encryption was changed to 'FTP over TLS if available'. I changed it to 'plain FTP' and it is working now.
Same problem here. I could not find how to change the encryption back to 'plain FTP' .. please advise.. thanks
...
ok .. found the setting .. changed to 'plain ftp'... now getting 'critical error: cannot connect to server'

at this point wish I had not upgraded .. looked for a downgrade version.. is this possible? was working perfectly for years.. would like to return to that and will not upgrade in the future

...
ok - got the 'plain ftp' to work.. thanks
Last edited by nodirectorylisting on 2015-01-08 11:24, edited 1 time in total.

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botg
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Re: Updated To Version 3.10.0 Now Receiving Errors

#11 Post by botg » 2015-01-08 10:23

Once again, a full Log would be useful to diagnose your issue.

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Re: Updated To Version 3.10.0 Now Receiving Errors

#12 Post by nodirectorylisting » 2015-01-08 11:25

got 'plain ftp' setting to work.. thanks

Strind
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Re: Updated To Version 3.10.0 Now Receiving Errors

#13 Post by Strind » 2015-01-08 13:16

Hi,
I run a ftp server (of Serve-U) and having hundreds of Filezilla users that can't logon after latest update. Is Encryption change on all hosts in 3.10.0?
Is it a bug? Or is this a higher level required of those who runs ftp servers? (config is the same and good)
Thanks for help!

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Re: Updated To Version 3.10.0 Now Receiving Errors

#14 Post by fxwoody » 2015-01-08 16:27

Got the same thing like everyone else !

Code: Select all

Status:	Resolving address of ftp.blablabla.com
Status:	Connecting to "the IP"...
Status:	Connection established, waiting for welcome message...
Status:	Initializing TLS...
Status:	Verifying certificate...
Status:	TLS connection established.
Status:	Server does not support non-ASCII characters.
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is your current location
Command:	TYPE I
Response:	200 TYPE is now 8-bit binary
Command:	PASV
Response:	227 Entering Passive Mode (the IP)
Command:	MLSD
Error:	Connection timed out
Error:	Failed to retrieve directory listing
Worked fine before! I think i hate updates lolll

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botg
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Re: Updated To Version 3.10.0 Now Receiving Errors

#15 Post by botg » 2015-01-08 16:44

FileZilla now automatically uses FTP over TLS if the server accepts it. Unfortunately there are a few badly configured servers out there. These servers need to be fixed.

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