Critical Error Could not connect to server

[talk2jo]

Trying to upload a website for a client. The following error occurs. Can someone advise what it means and what I should do? Many thanks

Status: Resolving address of warraguldowntowner.com.au
Status: Connecting to 203.12.234.194:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER warraguldowntownerco
Response: 331 Password required for warraguldowntownerco.
Command: PASS ***********
Response: 530 User warraguldowntownerco cannot log in.
Error: Critical error
Error: Could not connect to server

[boco]

Either the login data for the server is wrong or there are other problems on the server side (like user database error or a suspended account).

Please double-check your credentials and contact the server administrator, should the problems persist.

[talk2jo]

thanks so much for that, have connected now with new password.

What I normally do now is just drag my files into Public HTML folder, it appears this is not there or renamed.

Can you tell me if I drag files into the top level folder (warraguldowntownerco) everything will be ok? See attached.

I just don't want to mess this up - first time I'm uploading for client who already has a live website.

Many thanks

[boco]

Since it varies from hoster to hoster, or even from website to website, I cannot answer that, unfortunately. Just check if there is an existing index.html file.

[talk2jo]

Ok thanks

[leakie]

im getting :

Command: USER user1295
Response: 331 Password required for user1295
Command: PASS ********
Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to server

worked everytime up to this morning .. ive even extended my ftp for another month incase that had run out but still getting this ?

thanks

[leakie]

ive tried configuration wizard and i get this :

Response: 331 Give any password.
PASS 3.6.0.2
Response: 230 logged on.
Checking for correct external IP address
IP 192.168.1.132 bjc-bgi-b-bdc
Response: 510 Mismatch. Your IP is 188.221.215.46, bii-ccb-cbf-eg
Wrong external IP address
Connection closed

confused

[boco]

Contact your hoster, server issue.

[leakie]

ok thankyou

[CaptainBoc]

Contact your hoster, server issue.

Just been having the same problem (with hostgator), sent them a message and they sorted it out for me
Thanks for the help!!

[keelmac]

Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER mysticrun
Response: 331 User mysticrun OK. Password required
Command: PASS ***********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

I have tried the password several time and even used 2 different ftp and neither is working please help

[boco]

1. Please don't cross-post into multiple topics.

2. Your username and/or password are invalid and do not work for the server you're trying to connect to. Check for syntax errors or leading/trailing blanks. Note that login data might be case sensitive. If that still won't resolve it you need to contact server support.

[keelmac]

Sorry i just noticed that no had posted in this on for a year so i went somewhere that was active nd i just changed the password and im sti getting the error

[boco]

1. Especially when copy-pasting, very often a blank character is copied along with the rest. Although invisible and unwanted, it is regarded as past of the username/password. If the password isn't too complex, try typing it out.
2. When you change passwords with your hoster, be sure to change the FTP password. Usually it is not the same as website access. With some hoster you have to enable FTP access first.
3. After an FTP password change, allow the hoster some time for making the change. Login data change might propagate with a delay.
4. Maybe a silly point, but: Make sure you're connecting to the correct server. We had cases of that, before.

[123tc]

Error: Critical Error Could not connect to server

Status: Resolving address of trochoithoitrang.net
Status: Connecting to 221.132.35.236:21...
Status: Connection established, waiting for welcome message...
Response: 220 ProFTPD 1.3.3c Server ready.
Command: USER ********
Response: 331 Password required for trocho
Command: PASS ********************************************
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server

Accessible via DirectAdmin user and password sign into normal FTP. But when the Japanese version, the new version of Filezilla go this error occur with all my FTP account.

Install + update on Mac not works?

Pls help me