"Unsupported operating system..." message during update

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Joined: 2018-06-15 13:48
First name: Elisa
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"Unsupported operating system..." message during update

#1 Post by langolodellagrafica » 2018-06-15 17:01

I've been using FileZilla for up to ten years and never a problem, (thanks, guys!), but now I cannot update to version 3.33.
I receive this message:
error message
01.png (27.64 KiB) Viewed 1212 times
"Unsupported operating system.
FileZilla 3.33.0 requires at least Windows 7 and may not work correctly on your system.
Do you really want to continue with the installation?"
But actually I have Windows10!

Below FileZilla info:

FileZilla Client

Version: 3.31.0

Build information:
Compiled for: x86_64-w64-mingw32
Compiled on: x86_64-pc-linux-gnu
Build date: 2018-02-23
Compiled with: x86_64-w64-mingw32-gcc (GCC) 6.3.0 20170516
Compiler flags: -g -O2 -Wall

Linked against:
wxWidgets: 3.0.4
SQLite: 3.22.0
GnuTLS: 3.5.18

Operating system:
Name: Windows 10 (build 17134), 64-bit edition
Version: 10.0
Platform: 64-bit system
CPU features: sse sse2 sse3 ssse3 sse4.1 sse4.2 avx avx2 aes pclmulqdq rdrnd bmi2 bmi2
Settings dir: C:\Users\Elisa\AppData\Roaming\FileZilla\

And, to confirm, my pc info:
computer info
03.png (22.15 KiB) Viewed 1210 times
In another topic it was suggested to check the compatibilty mode in setup file, but in the dropdown menu there are only Windows 98, 98, ME, XP, Vista, 7 and 8...
compatibility mode
02.png (29.74 KiB) Viewed 1210 times
(Sorry, it's in Italian, but I think you can understand!)

Any idea?
Anyway the old 3.31 version works perfectly...

Thank you!
computer info
03.png (22.15 KiB) Viewed 1211 times
compatibility mode
02.png (29.74 KiB) Viewed 1211 times
L'angolo della grafica - Florence, Italy

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Re: "Unsupported operating system..." message during update

#2 Post by botg » 2018-06-15 20:46

Don't run the installer in compatibility mode.

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