cannot log in

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beivve
500 Command not understood
Posts: 1
Joined: 2018-07-30 19:07
First name: jane
Last name: Shanahan

cannot log in

#1 Post by beivve » 2018-07-30 19:18

Status: Resolving address of janeshanahan.com
Status: Connecting to 50.62.70.1:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Error: Remote certificate not trusted.
Error: Critical error: Could not connect to server
Status: Disconnected from server
Status: Delaying connection for 4 seconds due to previously failed connection attempt...
Status: Resolving address of janeshanahan.com
Status: Connecting to 50.62.70.1:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER janemshanahan@gmail.com
Response: 331 User janemshanahan@gmail.com OK. Password required
Command: PASS *******************
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

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boco
Contributor
Posts: 26930
Joined: 2006-05-01 03:28
Location: Germany

Re: cannot log in

#2 Post by boco » 2018-07-30 23:59

Please double-check your login credentials, as the server doesn't accept them. Contact server support if the problem persists.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

lsabenca
500 Command not understood
Posts: 1
Joined: 2018-07-31 16:20
First name: LUIZ CLAUDIO
Last name: AGUIAR
Location: São Paulo

Re: cannot log in

#3 Post by lsabenca » 2018-07-31 16:32

try insecure login

User avatar
boco
Contributor
Posts: 26930
Joined: 2006-05-01 03:28
Location: Germany

Re: cannot log in

#4 Post by boco » 2018-07-31 18:24

Very unlikely.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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