I've been trying to figure out why I can't connect to any of my sites, but haven't been able to figure it out. I wasn't having any issues until 3 weeks or so, when I did 2 things: changed ISP, and updated to a new version of Filezilla.
I was on the phone for over an hour today with my ISP, thinking it might be a firewall setting in my new modem/router. But that didn't help.
So now I'm thinking it might be an issue with updating to the newest version of Filezilla. I typically have used Plain FTP in the past, and see that FTP over TLS is now required in the new version, so I ran a test (results below). The only warning I received was in regards to an IPv6 address (Warning: The entered address does not resolve to an IPv6 address.). Is this possibly the issue? Any help would be greatly appreciated!
https://ftptest.net/
Test your FTP server. Quick and easy.
Test log
Status: Resolving address of www.signsa2.com
Status: Connecting to 23.111.148.108
Warning: The entered address does not resolve to an IPv6 address.
Status: Connected, waiting for welcome message...
Reply: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Reply: 220-You are user number 8 of 50 allowed.
Reply: 220-Local time is now 14:36. Server port: 21.
Reply: 220-This is a private system - No anonymous login
Reply: 220-IPv6 connections are also welcome on this server.
Reply: 220 You will be disconnected after 15 minutes of inactivity.
Command: CLNT https://ftptest.net on behalf of 2601:40d:4301d037:5b3b:de54:1326
Reply: 530 You aren't logged in
Command: AUTH TLS
Reply: 234 AUTH TLS OK.
Status: Performing TLS handshake...
Status: TLS handshake successful, verifying certificate...
Status: Received 3 certificates from server.
Status: cert[0]: subject='OU=Domain Control Validated,OU=PositiveSSL,CN=velocity.myhostdns.com' issuer='C=US,ST=TX,L=Houston,O=cPanel\5c, Inc.,CN=cPanel\5c, Inc. Certification Authority'
Status: cert[1]: subject='C=US,ST=TX,L=Houston,O=cPanel\5c, Inc.,CN=cPanel\5c, Inc. Certification Authority' issuer='C=GB,ST=Greater Manchester,L=Salford,O=COMODO CA Limited,CN=COMODO RSA Certification Authority'
Status: cert[2]: subject='C=GB,ST=Greater Manchester,L=Salford,O=COMODO CA Limited,CN=COMODO RSA Certification Authority' issuer='C=SE,O=AddTrust AB,OU=AddTrust External TTP Network,CN=AddTrust External CA Root'
Command: USER signsa2
Reply: 331 User signsa2 OK. Password required
Command: PASS ***********
Reply: 230 OK. Current restricted directory is /
Command: SYST
Reply: 215 UNIX Type: L8
Command: FEAT
Reply: 211-Extensions supported:
Reply: EPRT
Reply: IDLE
Reply: MDTM
Reply: SIZE
Reply: MFMT
Reply: REST STREAM
Reply: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Reply: MLSD
Reply: AUTH TLS
Reply: PBSZ
Reply: PROT
Reply: UTF8
Reply: TVFS
Reply: ESTA
Reply: PASV
Reply: EPSV
Reply: SPSV
Reply: ESTP
Reply: 211 End.
Command: PBSZ 0
Reply: 200 PBSZ=0
Command: PROT P
Reply: 200 Data protection level set to "private"
Command: PWD
Reply: 257 "/" is your current location
Status: Current path is /
Command: TYPE I
Reply: 200 TYPE is now 8-bit binary
Command: PASV
Reply: 227 Entering Passive Mode (23,111,148,108,219,76)
Command: MLSD
Error: Connection timed out
Can't Connect
Moderator: Project members
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- 500 Command not understood
- Posts: 2
- Joined: 2020-01-08 19:25
- First name: Gavin
- Last name: Crawford
Re: Can't Connect
Finally got it! Turns out I needed some different settings from the webhost since the updated version of Filezilla only allows TLS.
Re: Can't Connect
Correction: Plain FTP is still possible, however, by default (Auto setting), FTP over TLS is attempted first. If the server does not support FTPS, a fallback to plain FTP occurs.
The third case, experienced by yourself, results in a connection failure (and rightfully so). The server offers FTPS support, but lacks proper configuration. Good to hear it is now working, but ideally, a correct configuration from the start would have been the best. Sounds a bit strange that nobody else had complained, before.
The third case, experienced by yourself, results in a connection failure (and rightfully so). The server offers FTPS support, but lacks proper configuration. Good to hear it is now working, but ideally, a correct configuration from the start would have been the best. Sounds a bit strange that nobody else had complained, before.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org