Critical file transfer error

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ppyoung37
500 Command not understood
Posts: 2
Joined: 2020-03-25 21:43
First name: Patty
Last name: Palmer-Young

Critical file transfer error

#1 Post by ppyoung37 » 2020-03-25 21:52

Hi, I am having issues with all my sites hosted with the same company. Not sure but I don't usually see STOR command used. I can go into cpanel (with the same credentials) and add files ..no problem. I have not changed anything and have not had an issue like this before. This happens with any folder or file for my domains with this host. Any ideas?

Status: Resolving address of teamlocksmithinc.com
Status: Connecting to 63.249.224.13:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Status: Directory listing of "/" successful
Status: Retrieving directory listing of "/public_html"...
Status: Directory listing of "/public_html" successful
Status: Retrieving directory listing of "/public_html/locations"...
Status: Directory listing of "/public_html/locations" successful
Status: Retrieving directory listing of "/public_html/locations/alpharetta"...
Status: Directory listing of "/public_html/locations/alpharetta" successful
Status: Resolving address of teamlocksmithinc.com
Status: Connecting to 63.249.224.13:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Starting upload of J:\_DEVELOPMENT\CURRENT-FILES\inc\meta-geo-text.php
Command: CWD /public_html/locations/alpharetta
Response: 250 OK. Current directory is /public_html/locations/alpharetta
Command: TYPE A
Response: 200 TYPE is now ASCII
Command: PASV
Response: 227 Entering Passive Mode (63,249,224,13,249,59)
Command: STOR meta-geo-text.php
Response: 552 Disk full - please upload later
Error: Critical file transfer error

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boco
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Posts: 26934
Joined: 2006-05-01 03:28
Location: Germany

Re: Critical file transfer error

#2 Post by boco » 2020-03-25 22:27

Command: STOR meta-geo-text.php
Response: 552 Disk full - please upload later
You need to contact the server administrator, as the server's physical storage is exhausted (disk full) and thus the FTP server software cannot store any more data.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

ppyoung37
500 Command not understood
Posts: 2
Joined: 2020-03-25 21:43
First name: Patty
Last name: Palmer-Young

Re: Critical file transfer error

#3 Post by ppyoung37 » 2020-03-26 02:22

That seems too obvious. I went through all of this with my hosting support. They told me since I could login via cPanel with the same user credentials that it was my FTP setup. I just threw it back to them.

Why would I be able to add files via cPanel?

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boco
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Posts: 26934
Joined: 2006-05-01 03:28
Location: Germany

Re: Critical file transfer error

#4 Post by boco » 2020-03-26 08:35

Why would I be able to add files via cPanel?
Completely different service and protocol, completely different configuration. It might be a virtual disk limit after all (quota configured within your FTP server account).
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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