received failure with description 'Denied!'

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prop.dees
504 Command not implemented
Posts: 8
Joined: 2020-04-19 18:59
First name: Joshua

received failure with description 'Denied!'

#1 Post by prop.dees » 2020-06-22 14:29

Hello, I am having some kind of trouble downloading completed files back to my computer, I get this error message: [destination]/[File Name]: open for read: received failure with description 'Denied!'
Error: File transfer failed

see attached photo

Any idea as to why this is happening and how to fix this?
Screenshot (4).jpg
Screenshot (4).jpg (86.47 KiB) Viewed 1407 times

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botg
Site Admin
Posts: 35563
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: received failure with description 'Denied!'

#2 Post by botg » 2020-06-22 18:59

You appear not to have permission to download these files. Contact your server administrator to request permission.

prop.dees
504 Command not implemented
Posts: 8
Joined: 2020-04-19 18:59
First name: Joshua

Re: received failure with description 'Denied!'

#3 Post by prop.dees » 2020-06-22 19:08

server administrator?
as in "their server" or "my server"? I am just online in my house, I AM the server admin, haha.

prop.dees
504 Command not implemented
Posts: 8
Joined: 2020-04-19 18:59
First name: Joshua

Re: received failure with description 'Denied!'

#4 Post by prop.dees » 2020-06-22 20:22

I'm sorry, what do you mean by "contact your server administrator", I don't know what that means or how it translates to my "operation" I have going on here... I know that it is an issue with FileZilla, because I have an assistant who is in a different country who usually does this for me, and its showing the same thing on her computer...

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boco
Contributor
Posts: 26938
Joined: 2006-05-01 03:28
Location: Germany

Re: received failure with description 'Denied!'

#5 Post by boco » 2020-06-22 22:05

It's not an issue with FileZilla, but with the SFTP server you are connecting to. Are you in control of that server?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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