can not connect to server?
Moderator: Project members
-
- 500 Command not understood
- Posts: 4
- Joined: 2020-12-29 02:08
- First name: social
- Last name: ftp
can not connect to server?
Hello
I have used to connect to server via FTP, but today it connected for sometime, then I could not connect to any server any more. it happened to all servers.
what should I do, please?
and many thanks in advance.
I have used to connect to server via FTP, but today it connected for sometime, then I could not connect to any server any more. it happened to all servers.
what should I do, please?
and many thanks in advance.
Re: can not connect to server?
What does it say in the message log?
-
- 500 Command not understood
- Posts: 4
- Joined: 2020-12-29 02:08
- First name: social
- Last name: ftp
Re: can not connect to server?
when I try to connect, it says ftp could not connect to server.
when I try the wizard, it gives me this screenshot
what should I do please?
and many thanks in advance
when I try the wizard, it gives me this screenshot
what should I do please?
and many thanks in advance
Re: can not connect to server?
Please post the complete contents of the message log trying to connect to a server.
-
- 500 Command not understood
- Posts: 4
- Joined: 2020-12-29 02:08
- First name: social
- Last name: ftp
Re: can not connect to server?
Thanks so much for the reply. here is the message log
2020-12-30 13:17:15 4628 1 Status: Resolving address of files.000webhost.com
2020-12-30 13:17:16 4628 1 Status: Connecting to 145.14.145.53:21...
2020-12-30 13:17:36 4628 1 Error: Connection timed out after 20 seconds of inactivity
2020-12-30 13:17:36 4628 1 Error: Could not connect to server
and many thanks in advance
Re: can not connect to server?
Looks like a firewall is interfering with the connection. The firewall could be on either end of the connection. If there is none on your side, contact your hosting provider for further assistance.
-
- 500 Command not understood
- Posts: 4
- Joined: 2020-12-29 02:08
- First name: social
- Last name: ftp
Re: can not connect to server?
Thanks so much for the reply. I checked the firewall on my computer and the reason is not from my side.
also I tested the connection on online ftp services. some worked and some not worked. also some worked then no more.
Also there is new message log while connection:
2020-12-30 21:19:29 4012 1 Status: Disconnected from server.
could you please, let me know after these information, I should contact the hosting or there is different reason?
and many thanks in advance.
Re: can not connect to server?
Yes, you need to contact your hosting provider at this point.
-
- 500 Command not understood
- Posts: 1
- Joined: 2021-03-22 20:08
- First name: Anwuli
- Last name: Michelle
Re: can not connect to server?
Hello,
I have the same issue. This is the first time I'm using FileZilla and I'm unable to connect to the server.
Error: connection closed by server
Error: could not connect to server
Online test log
Warning: The entered address does not resolve to an IPv6 address.
Status: Connected, waiting for welcome message...
Error: Connection got closed prematurely
Results
Error: Connection got closed prematurely
A common cause for this problem are broken routers and/or firewalls that interrupt the connection.
Some broken or badly configured servers can also interrupt the connection prematurely.
I have disabled firewall. Thank you!
I have the same issue. This is the first time I'm using FileZilla and I'm unable to connect to the server.
Error: connection closed by server
Error: could not connect to server
Online test log
Warning: The entered address does not resolve to an IPv6 address.
Status: Connected, waiting for welcome message...
Error: Connection got closed prematurely
Results
Error: Connection got closed prematurely
A common cause for this problem are broken routers and/or firewalls that interrupt the connection.
Some broken or badly configured servers can also interrupt the connection prematurely.
I have disabled firewall. Thank you!
Re: can not connect to server?
The online test tests the FTP server, not your machine (unless you run the server yourself, which is unlikely). So, if the online test fails, the server doesn't work (or the server hostname you have is wrong).
You need to contact server support.
You need to contact server support.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org